May 31, 2010

Knowledge Management characteristics

This is a term which involves many theories and techniques, from organisational learning to database management tools. Enterprises are aware of the importance of “knowing what others know” and are able nowadays to make maximum use of the knowledge. This knowledge can be subtracted from databases, filing cabinets and peoples’ heads, and they are spread right across the organisation. Sometimes companies may duplicate work because of the lack of knowledge management, generating high costs to the organisation, therefore, enterprises need to identify what their knowledge assets are and how to make effective use of them as a powerful tool.

When defining Knowledge I found some important characteristics of the term which makes it different from other aspects in an organisation, characteristics that have become explicit to my own knowledge and I will make best use of it whenever I start running my own business:

·        Knowledge is intangible and difficult to measure.

·        Knowledge is volatile, it can disappear overnight.

·        Knowledge is not “consumed” in a process, but it increases through use. 

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