Can we measure immeasurable things?
It is said that the most important things can not be measured.
I dare to make one amendment to this classic point – the most important things can not be measured DIRECTLY.
I graduated from the Physics department of Nizhny Novgorod University and during my last two years of study I dealt with the things which no one has ever seen and very unlikely will see in the nearest future. I don’t want mention these things here in order not to confuse anybody, you should trust me. However, I know for sure that humans in general, and physicists in particular deal with immeasurable things quite successfully. And the reason is if the thing exists it shows itself. It shows itself by interactions with the surroundings, by its reaction on internal actions and so on. Realizing how it influences on some measurements which we are able to perform (and which give us some ‘integral’ figures), we only have to find and to separate its participation on this process. Of course it sounds much easier that it is, but it is possible to do. And there are several things from the ‘Requirements’ part of our Excellence picture, which I feel must be measured:
- Employees’ involvement and participation
- Cooperation, not competition
- Awareness of all stakeholders needs
- Sharing knowledge
- (the list may be continued)
The measurement of immeasurable things could be a great subject for the course project, isn’t it?