All 1 entries tagged Phone Book
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March 20, 2007
I can't remember the last time I used The Phone Book; most of the people I need to contact have email, and any businesses I need to contact have their details on their website.
Lots of people probably rarely use the phone book, but BT probably still sends them one. They could save a fortune by having either a PDF of the final proof available to download or a good online search on their website, and having an opt-out of the physical book in favour of this for anyone that wants it.
Admittedly they may already have this - I don't use the phone book so I haven't looked into it...