All entries for Thursday 10 November 2005
November 10, 2005
Except actually there is…
A couple of Thurdays ago, I want to Cafe Xanana ("bar, bistro, grill", but no mention of "cafe"...). According the clock in Xanana's kitchen it was 5 minutes before the advertised end of food service, but they'd already stopped serving. I got out my phone and sent an email to email@example.com while I was still angry.
After an intermediate email to check a few details, Nick Seagrave (CCDO) emailed me back to say I could have a free main course for two people by way of an apology.
So, since it was still on the lunch menu the next time I happened to go there, I got a free lunch. Admitedly I also had a drink and a side order that I had to pay for, but the main course was free.
I have to compliment them on their after–complaint service…