May 28, 2009

Poor man's /ignore in trac

IRC generally has the useful /ignore command (this may be clients, but I don’t really care) that allows one to ignore people who are particularly annoying. Sometimes public bug trackers have the same basic issue – that you really need to ignore someone, in order to get on with more important issues.

The computing society website uses the trac system for bug tracking and wiki provision. We really just use it as a bug tracker, but its fine for that purpose on a small project. Trac allows custom reports to be written in a sql-like language, and the report of win is report #3 – which orders everything by milestone. In order to implement /ignore follow the following steps:

1. Create a new report, and call it something trolly like “Serious Tickets”, give it an appropriate description.
2. Copy the report query from report 3, and paste it into your query box.
3. Within the where clause of the report add the clause: “AND NOT reporter LIKE ‘silver’”

Hey presto – life is grand!


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