All entries for Wednesday 14 February 2007

February 14, 2007

BT needs your money!

Through copious use of 1899.com, I have managed to get into the interesting situation where BT owes me a lot of money, about £150. This came about through paying my bill by Direct Debit each month to the tune of £35, but actually being billed only about £15 a month. So I tried reducing my Direct Debit through the automated BT calling system (could I talk to a human? No!) but was told that if I paid BT less than £35 a month, I wouldn’t be ‘paying them enough’... I’ve now cancelled the Direct Debit and am not paying anything while the monthly line rental uses up the slack.

However, BT has announced that from this coming May they will charge customers £4.50 for not using their Direct Debit facility. How on earth does one set up a monthly automated payment low enough to meet with BT’s approval while not handing them a load of money they are not due?

And has anyone ever got hold of a human at BT so as to get a refund of their own money?

I know BT are in it for the money, but this is taking the mickey!


February 2007

Mo Tu We Th Fr Sa Su
Jan |  Today  | Mar
         1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28            

Search this blog

Tags

Galleries

Most recent comments

  • Shopping Online For Most Recent electronics, computer electronics, phone accessories, electronics wa… by Barnco Mart on this entry
  • Thanks for such a nice post really appreciate your efforts Check our websites at https://www.hndassi… by HND Assignments on this entry
  • Get the best CCTV Camera Dubai. Visit Vas Technology is the best CCTV Camera Dealers for Residential… by Home security CCTV cameras in Dubai on this entry
  • This is a great inspiring article. I am pretty much pleased with your good work. You put really very… by Jameswick11 on this entry
  • Excellent post, thanks for this. I gathered lots of information from this and I am happy about it. D… by banu on this entry

Blog archive

Loading…
Not signed in
Sign in

Powered by BlogBuilder
© MMXIX