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January 03, 2007

Email a Librarian – new RefWorks feature

A new feature has just been added to RefWorks to make it easier for you to get help if you’re having problems.

Within your RefWorks account, go to the Help menu and click on Email a Librarian. This will bring up your email program allowing you contact the relevant person for help more quickly.

Don’t forget, you can also get help with some common questions from the Library’s RefWorks FAQ pages

March 03, 2006

RefWorks Frequently Asked Questions

Writing about web page

If you're having problems with using RefWorks, we've developed a series of Frequently Asked Questions (FAQs) to help you out with answers to some common problems.

We'll be updating these FAQs as new questions come up, but if there's something you feel is currently missing, please do let either Simon Speight ( or Martin Wolf ( know.

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  • What a ridiculous decision. I can't remember off–hand how many registered RefWorks users Warwick had… by Martin Wolf on this entry
  • Having seen this post, just wanted to say it would be a completely retrograde step to lose RefWorks.… by Martin Wolf on this entry
  • WOW! I know its sad, but I think RefWorks is really impressive – just been playing with this on Amaz… by Katharine on this entry
  • And of course COPAC, although Worldcat (listed as OCLC Worldcat in a helpful way) seems to be on tri… by Richard Perkins on this entry
  • It is also possible to search the catalogue directly via RefWorks. Within RefWorks, click on “Search… by Martin Wolf on this entry

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