All entries for Tuesday 03 April 2007

RefWorks and pop–ups

RefWorks makes use of pop-ups to work properly, so you will need to make sure your web browser is set to allow them. This is particularly true if you want to export references from a database into your RefWorks account.

If nothing happens when you try to export references, make sure your web browser is set to allow pop-ups, then try again. This simple process will often solve many problems experienced by RefWorks users.

To disable pop-ups in Firefox, click Tools, Options then Content and untick the option Block pop-up windows followed by OK.

To disable pop-ups in Internet Explorer, click Tools, Pop-up Blocker, Turn Off Pop-up Blocker

Alternatively you can set both Firefox and Internet Explorer to allow pop-ups for particular sites.

For security reasons, you are strongly advised to turn your pop-up blocker back on once you have finished using RefWorks.

: 03 Apr 2007 13:55 |  Tags: Export Pop Ups Troubleshooting |  Comments (0) |  Close comments |  Report a problem