All entries for Friday 02 June 2006

June 02, 2006

Problems with Direct Export

Occasionally, you may find Direct Export does not work. This may be because your web browser has stored older versions of the page and so does not import the references into your RefWorks account correctly. To solve this:

  • In Internet Explorer: click Tools > Internet Options > Delete Files
  • In Mozilla Firefox: Click Tools > Options > Privacy > Click the Clear button to the right of the option marked Cache.

Repeat the whole Direct Export process. You should find your references are now successfully imported into your RefWorks account

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