March 12, 2007

RefWorks training – Summer term 2007

Writing about web page

Two more Introduction to RefWorks courses have been arranged for the summer term. They will take place in the Library Training Room on Tuesday 8th May, 10.00-11.30 and Thursday 14.00-15.30.

For details of what the course will cover, please see the IT Services Training pages . You will be able to book a place on the course from early/mid April from the same page.

If you would like to know about more about how RefWorks can help you and save you time, please contact Simon Speight (

February 19, 2007

Exporting References from Emerald

Before you can export references from Emerald, you may need to create your own profile, which will allow you to build a marked list of references. To do this click on My Profile and fill in your details to complete the registration process.

To export records into your RefWorks account, try the following.
  1. Mark the records you are interested in by clicking on them.
  2. Click on Add to My List (this is in black next to the drop-down menu labelled Session Marked List.)
  3. On the left hand side of the screen, click on Market List, then click Download (ASCII) in the middle of the screen.
  4. Save the references to your computer as a text file.
  5. Login to your RefWorks account and select Import from the References menu.
  6. Select Emerald as the Import Filter/Data Source
  7. Click on the Browse button and double-click on the file you have just saved.
  8. Click on Import to put add the References into your RefWorks account

February 12, 2007

Write N Cite

A user recently reported that although RefWorks was allowing them to login using their New Athens (AthensDA) details (these are the same as your normal PC login details), Write N Cite was prompting them for their old Athens password. If this happens to you, try the following:
  1. At the screen labelled Athens Authentication Point, click on Alternative login
  2. On the screen Organisations who use Athens access management, click the + next to universities
  3. Click on University of Warwick, then click Go at the next screen (which has a green arrow on it).

You should now get the usual Warwick login page and be able to login using your standard computer username and password.

February 05, 2007

Restoring a back up file to RefWorks – warning

A note of caution if you have a backup file you want to restore to your RefWorks account: when you perform the restore, the backup file will overwrite anything currently in your RefWorks account and replace it with the content of the backup file.

If there are references in your existing account that you want to save, you should use the Export option instead. This will allow you to add the additional records to your RefWorks account and won’t over-write any references you have already added.

January 03, 2007

Email a Librarian – new RefWorks feature

A new feature has just been added to RefWorks to make it easier for you to get help if you’re having problems.

Within your RefWorks account, go to the Help menu and click on Email a Librarian. This will bring up your email program allowing you contact the relevant person for help more quickly.

Don’t forget, you can also get help with some common questions from the Library’s RefWorks FAQ pages

December 18, 2006

Change over to Outlook / new passwords

This posting is for those staff affected by the move from GroupWise to Microsoft Outlook. As part of the changeover, you will have had to change your IT Services Password. If you are using the new ATHENS DA system (i.e. the ATHENS system that uses your IT Services password), then your ATHENS password has changed too.

More simply, with ATHENS DA your ATHENS username and password is always the same as your IT Services username and password. So, if you’ve set up a RefWorks account using the new ATHENS DA system, the password will change to the password you selected when moving from GroupWise to Outlook.

You won’t need to do anything within RefWorks – it should automatically pick up the change when you click the ATHENS users link.

December 07, 2006

Problems with using the Backup / Restore function

Some users have found that when they perform a Restore operation (usually when transferring references and folders from one RefWorks account to another) they receive a message telling them the Restore has been successful, but their references are not restored.

It is important that when you select to Restore references, you should select the file you want to Restore first, then select what you want to backup (i.e. References, RSS Feeds and Output styles). This should ensure that your file is restored correctly.

October 06, 2006

Installing Write n Cite on a home PC or laptop

If you are trying to install Write n Cite on a home PC or laptop and receive the following message

The file c:\ProgramFiles\Refworks\UNWISE.EXE could not be opened

make sure you have Administrator level permissions to install software on that machine, otherwise the installation will fail.

August 17, 2006

Important Changes to RefWorks accounts – Do you need to act?

Writing about web page

Important: Action needed by 4th September 2006. All RefWorks Users please read

Due to changes in the login process for RefWorks, some users may need to create a new RefWorks account and transfer the records in their existing account into a new one.

Please click the link to find out whether you need to do anything.

If you have any questions about this, please contact Simon Speight (

August 02, 2006

An alternative way of importing references from Business Source Premier (BSP)

Although Business Source Premier allows you to import references directly into RefWorks, occasionally people have reported problems doing this from off-campus. If you experience difficulties, there is another, slightly longer way you can get your references into RefWorks. This is split into two stages

Stage one: saving your references
  1. Access Business Source Premier as usual
  2. Click Add to the right of each of the articles you want to save
  3. Click Folder in the top left hand corner of the screen
  4. Click Save to Disk
  5. Click Bibliographic Manager
  6. Choose the option Citations in a format that can be uploaded to bibliographic management software
  7. Click the Save button. A new web page opens.
  8. Click File > Save As (or Save Page As)
  9. Enter a filename and where you would like to save the file as normal
  10. Under Save as Type make sure Text file is selected
Stage two: Importing your references into RefWorks
  1. Open up Refworks
  2. From Import Filter/Data Source, select EBSCOhost
  3. From Database, select Business Source Premier
  4. Click the Browse button and locate the file you have just saved
  5. Click Import

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