March 08, 2009


Keep doing the research for Kowledge Management. Todday, I want to conclude my research about Is it good to use and rely on IS to manage all kinds of knowledge. why i would like to think about the question is about organization need Knowledge Management strategies to create more unified and integrated knowledge sharing netwrok, formalise and systematise knowledge capture, and build a supportive culture for knowledge sharing that promote knowledge transfering and reuse. Nonetheless, KM can not achieve it alone, it have to rely on a way to support it that is information technology and information system.  Information system can defiend technically as "a set of interrelated components that collect, process store, and distribute information to support decision making and control in an organization "(Laudon, K&Laudon, J, 2007)..

From my research I got, before we use IS to support KM, managers have to understand the type of knowledge firstly. as knowledge is divided into tacit and explicit knowledge, the definition about them was mentioned in previous blog. For explicit knowledge, it involves a systematic approach to organize inormation, make it available and disseminate it. so IS definitelyh is the major helper for improving the efficiency, accurancy and effectiveness of knowledge transferring.

As i mentioned before, using tacit knowledge, we have to convert it to explicit knowledge. There are two complementary KM approaches to deal with the challenges that are codification and personalization approaches. Codification is trying covert tacit knowledge to a more explicit form and adopt the systematic approach again to organizing, storing, and disseminating it. in this approach, IS are also used to translator, storage and electronic dictionary to transfer the tacit knowledge to explicit one, process and disseminate it. Personalization that refers to " the sharing of ideas and tacit knowledge in informal settings" (Alazmi, M, 2003). in this approach, IS mainly plays role on communication.

.......continuing ....

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