All 5 entries tagged
May 04, 2012
Knowledge management is important as it can be used as a sustained competitive advantage which would not only be difficult by competitors to copy, but give the company a source to always rely upon for information.
Basically knowledge could be classified into three categories:
Impersonal knowledge which consists of ideas and information made explicit in documents and files (explicit knowledge). Personal knowledge which is tacit and stored in the brains (tacit knowledge). Inter personal knowledge which is communicated implicitly in the conversations and connections of people (implicit knowledge). (Boughzala et. al.)
I have found it real difficult to getthe tacit and implicit knowledge. In my company we are trying to capture the tacit knowledge through training, by making the holder of the knowledge responsible for training others. This approach has helped but people still continue to hold back some vital information ( i keep using knowledge and information - got to clear the difference between the two). Got lot of work to do to really make our company a company that knows how to manage knowledge !
May 03, 2012
Knowledge management is important and useful, but the main question is how do you get it implemented in the company?
Two major hurdles i faced when trying to do the same:
1. There are certain people who do not change easily. They always try to find drawbacks and ways to not implement the system.
2. There are people who understand the benefits of the system but think it is just another management fad that is going to waste there time and they give up even before they try.
3. The third category of people who are excited and start to implement the various methods of knowledge sharing. But after some time it is lost somewhere amongst the various tasks (routines). Remind them and the restart, and the story is repeated.
What I find from the obstacles that i faced in implementing knowledge management and as a matter of fact any other system is that the main obstacle is PEOPLE !
Any person in any post in an organisation has to be good at human resource management.
May 02, 2012
Is there an expiry date to knowledge? I dont think so, because what is knowledge today will always be relevent and helpful. Unless proved otherwise. Even when old knowledge is replaced with new information, the old is useful. By studying the old, one comes to know how you got to where you are today.
But it also depends on how important the knowledge is. It makes no sense in keeping all the acounts statements or all the purchase orders that a company made since it was started ( it may have to maintain these records for a certain time frame as per government rules - excise department). IT depends then on what kind of knowledge are we talking about.
This week we have been reading and talking about asset management. Buildings, people, knowledge, finances....etc. etc. we talked about them all.
But is time not an asset too, one that is depleting every second. All other form off assets could be replaced in one form or the other; not time. Time management should also be considerd under asset management. It is the most difficult to manage.
April 25, 2012
Should people be treated as assets? A big question !
But the reality out in the world is that if you want to survive you have to have some sustainable strategic advantage. Some advantage that can not be bought or easily copied.
Any technology or system that you can buy can be bought by your competitor, but the people and culture that you have can not be copied or bought - that is why we have only one Toyota or one G.E. I am not saying that there are not other top companies, but what i am trying to say is what they have can not be replicated.
Today it is very crucial that you align your human resources along with your business strategies. Human resource is the sustainable strategic edge that you can hav over others.
Companies today are looking towards Human resource as a means to get sustained competitive advantage as this is an area which cannot be easily imitated by competitors
Achieving competitive advantage through human resources requires that these activities be managed from a strategic perspective
Human resource management can help a firm obtain competitive advantage by lowering costs, by increasing sources of product and service differentiation, or by both
The people are very valuabel assets of a company. How they are retained is another question.