How to implement Knowledge management in an organisation
Knowledge management is important and useful, but the main question is how do you get it implemented in the company?
Two major hurdles i faced when trying to do the same:
1. There are certain people who do not change easily. They always try to find drawbacks and ways to not implement the system.
2. There are people who understand the benefits of the system but think it is just another management fad that is going to waste there time and they give up even before they try.
3. The third category of people who are excited and start to implement the various methods of knowledge sharing. But after some time it is lost somewhere amongst the various tasks (routines). Remind them and the restart, and the story is repeated.
What I find from the obstacles that i faced in implementing knowledge management and as a matter of fact any other system is that the main obstacle is PEOPLE !
Any person in any post in an organisation has to be good at human resource management.
Majdi Bdewi
What I can tell you from my experience:
1. All people do not change easily, they resist change and will not change by self approach, you will have to convince them and take their hand to the desired new state or thinking model. Some may be easy going more than the others, and some are very hard.
2. I believe it is not about understanding the system’s benefits, I agree about refusing more management demands but the real problem is deeper, it is about fear and preference of comfort zone.
3. Sharing knowledge must come form a triggering event or state that would encourage the employees to share what they know and belongs only to them, no matter what what the method is.
Understanding people is really an important bit, you are correct. But it is not enough to be able to understand them, knwoledge sharing is more related to the business and the personal development.
03 May 2012, 13:36
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