All entries for Friday 04 May 2012

May 04, 2012

KNowledge management at work

Today we had the presentations in the KBAM module where we were to sell to M/S Wave riders our idea on Knowledge management and asset management. That was the easy part, I want to go back to work and see how can I sell the idea of Knowledge management to my team. It is an important aspect and I certainly want to implement it in my company. How should I start----------ideas are wanted.

KNowledge management in my company

Knowledge management is important as it can be used as a sustained competitive advantage which would not only be difficult by competitors to copy, but give the company a source to always rely upon for information.

Basically knowledge could be classified into three categories:

Impersonal knowledge which consists of ideas and information made explicit in documents and files (explicit knowledge). Personal knowledge which is tacit and stored in the brains (tacit knowledge). Inter personal knowledge which is communicated implicitly in the conversations and connections of people (implicit knowledge). (Boughzala et. al.)

I have found it real difficult to getthe tacit and implicit knowledge. In my company we are trying to capture the tacit knowledge through training, by making the holder of the knowledge responsible for training others. This approach has helped but people still continue to hold back some vital information ( i keep using knowledge and information - got to clear the difference between the two). Got lot of work to do to really make our company a company that knows how to manage knowledge !

May 2012

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