May 03, 2012

Manager's Role

Analysing the workshop we had on monday on gathering, interpreting and anticipating information, from the managers point of view might seem like a whole burden.

Although employees should be enthusiastic about wanting to learn and acquire knowledge to help them function better in their jobs but my idea on this is that to a greater extent managers have a special duty of care or added responsibility to cater for their employees.

If managers provide the right opportunity or enabling environment for sufficient knowledge and information to be gathered, create effective means to interpret and share this acquired knowledge throughout their employees, it would go a long way to foster a more relaxed and responsive workforce who view KM as a positive development process in the organisation.

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