June 04, 2010

Health and Safety and Requirements

I have realised that health and safety management is not solely issued with health and safety it is also include financial, internal and external customers, publics, and knowledge management. It appears that health and safety management is a wide topic and it is also vital for an organisation to implement.

The financially if any accident occur company will be affected by its cost and also the investment about safety training is another financial costs to company. Internal customers are your stakeholder, shareholder, and external customers are your actual customer. Any health and safety problem that may be occurred during working at company it will affect directly employees as well as other stakeholders and shareholders too and even it may affect company reputation. Public also includes in that category which may be affected due to company’s health and safety issues. Especially construction companies are a good example to that such as scaffold building. Some buildings beside pedestrian way doing scaffold and still public are using that way and if any hazard is occured public will be affected directly. Therefore training and learning is essential in health and safety management regards to everyone around organisation.

The implementation of health and safety management in theory seems easy to conduct. However many companies as I have researched still having problems on implementation. Furthermore most of the senior managers do not have any health and safety certificate from any foundation. Certificate may not be proof of excellence knowledge but at least shows you have got well knowledge and well trained. In addition during risk assessment and identifying hazard the expertise may be required to analyse process well. This is the key point, during this process if risks and hazards could be identified well, it may cause fatal or non fatal injuries and this also affect organisation activities.

Therefore my point of view each department manager (I am talking about WaveRider’s structure – small-medium size companies) should have at least a health and safety certificate to carry out, monitor, audit and develop health and safety management.

April 25, 2010

Keep Updating Knowledge

Knowledge Management is about surviving success of organisation in terms of the market that organisation is in and its competitors that organisation should improve its competitiveness in my opinion. This is also possible with highly motivated, supported and coached employee by Leader.

Think a company that has not much idea about new technology, the changing economical, social and political life in the global world or organisation having problem to adapt itself to those changes throughout its structure. The final thought about that company would be the out of updated world and out of competitiveness.

However, knowledge management offers a highly effective guide to the organisations about how to use, share and manage the knowledge which is exist in the somewhere in the world. Therefore, first organisation understands its own structure and transforms itself by adapting to globalisation and second become highly competitive organisation compare its competitor in the market. So organisation how to understand its own structure? Probably the answer to this would be effective leadership support. As long as leader understands the system that he/she is in and establishes a learning organisation, organisation understands its own structure. The starting point would be the departmental relation improvement. Because it appears that many organisation today having problem in their processes due to incorrect information and knowledge between departments or knowledge and information are not being shared between departments at all. Furthermore most of the CEO has no any idea that this is happening in the organisation. The second problem then occurs that organisation starts far to update itself due to changing global world. People in the organisation while struggling to complete the activities, they are not be aware of new technology or new economical, social or political situation. Therefore the knowledge that required to competitive with other players is not getting in to organisation to improve itself.

Thus, finally company losing its power to first inside the organisation and then outside of the organisation according to its competitors and to global world. However as I have said company by managing the knowledge not only survive, it is also become and maintain its competitiveness in the market.

As I have identified general aspect of the why knowledge management needs for organisation would provide a basis to identify deep understanding before start to analyse overall knowledge management importance for my PMA as well.

Assets Management Allignment

As I have realised that Asset Management is kind of heart of the company that should be managed meticulously by supporting activities of organisation. Beside the company benefits it is also significantly important in terms of customer satisfaction to provide satisfaction product/service.

Asset management is very broad subject that may not be possible talk about each asset management benefits. However I can try to identify general benefits.

·        Facility Management is very effective for manufacturing area to save the costs by providing consistency, maintenance, training depends on the needs in the throughout company. This also lead the company to increase the employee productivity beside itself optimisation.

·        Security is responsible vide area throughout company such as from machines to plant area to make sure that physical security (such as CCTV, special security patrol for organisation etc… ) and virtual security (such as network for computers, special codes/passwords for authorised person throughout the company, etc…) is under control.

·        Health and Safety is provides healthy working environment to the people in the organisation and make sure that everyone is working under safety regulations and also it steps in if any injury or illness situation to provide right treatment. Thus employee feel confidence that if any physically injured or to be ill, company will provide support depends on the nature of situation. Thus parallel with company productivity, employee morale is increased.

·        Environmental Management is about management of buildings, equipment and materials. Thus utilising resources that extent the life of assets, reduce the waste (lean management would be good example). It is also considering green life by taking care of environmental situation and providing green solution.

·        Life Cycle Management is about the sustaining development. It considers the environmental, social, economic impact of product through its life cycle. Thus, reduce product’s resources use and emissions to environment with improving socio-economic performance through its life cycle.

·        Maintenance is about continuously improvement of its activities/process of organisation and thus, prevents to reduce number of maintenance requirements of company. This provides huge benefits to company assets such as reliability, safety, product quality, healthy working environment, long life cycle in terms of assets and cost saving.

As I have identified some of the asset management every each asset management has significantly addressing wide areas in the organisation by providing their significant supports. It appears that assets management not important in terms of business but also important for employee as well. Thus, those facilities of assets management lead the company to success. However, companies may need to use software to implement the asset management, because assets management may consists the complex task. IT software can be helpful to create cross departmental relation by providing opportunity to support and encourage the team work between departments. It is also provide a ground to establish an alignment in the organisation to effectively manage the assets.

As I have analysed the general concepts of Assets Management, it appears that every company should have satisfactory knowledge about how to manage its assets. Different departments in the organisation may not be aware of each tasks or processes in the organisation and how to manage their own assets (such as computers security and safety). However to manage overall organisation assets there should be an alignment in the organisation to get well managed to overall assets.

Therefore I am more aware of those situations now and I have knowledge about how to manage the assets effectively. As I will keep continue to improve myself regards to assets management, I would also provide better working life both for myself and for my organisation.

April 20, 2010

Are you Aware of … ?

I am now thinking that whether I lived with awareness at every level of my life or not? Probably the answer will be no. As I have gave the example today in class from my car accident in Cyprus teach me very good lesson. Initially I had no driving experience in right side of the road before go to Cyprus and I was not aware the situation  about how to drive in right side and how to adapt myself to do that, if some bad things happen what would I do?

·        Initially when I went to Cyprus  I should have got training to learn how to drive and allocate some adaptation time.

·        Every country may have different rules and regulations for driving in its road and may require different driving skill to drive and so on.

Those are couple lessons which have learned from my bad experience which I am aware now. However this particular situation is also same for the organisations that they should also aware from its employee that if employee is now what's going on around.

Awareness of the situation is vital for the employee in the organisation. As we discussed today employee may not be aware his/her situation about what’s going on around especially in terms of health and safety. Therefore companies should train them to make them be aware the importance of the work that what they do day to day. However as we have suggested effective leadership can be solution besides the training as well.

Fortunately I have got my lessons learned point after the accident and now I know what I am doing and where I am heading for my day life and career path as well. Sometimes bad experiences provide a basis to think better but the trick is to see something (aware something) before having bad experience. I am now aware of my life at all level therefore I am in WMG right now.

Kowledge Management and Learning Organisation

As we conduct the seminar topic about the How does leadership impact KM effectiveness, provide me a ground to rethink from different perspective the topic. In my opinion Leadership lead the people in the organisation to produce an effective knowledge sharing environment. However the discussion in the seminar triggered me to focus also at the end, leadership would also cause to transform the organisation into a learning organisation.

A strong leadership is able to create a strong organisational culture which can be basis of organisational learning. However, the most significant part to have strong leadership skills for leader may be the understanding people psychology. As Deming stressed every people has different learning skills from each other might be a good example that a strong leader should understand this and establish a learning environment by sharing knowledge overall organisation.

The other point is two types of motivation are exist in literature which are intrinsic source person who gets pure joy from an act or extrinsic sources such as bonuses and grading system. This is probably the parting of the ways for the people two separate ways. Some people may think that bonus or promotion is always necessary for motivation of employee and his productivity. The others think that without promotion or bonus employee should have pride of success inside of himself/herself which I am also advocating it. As long as leader understand the difference between two types of motivation and create a working environment for employee to joy while he/she is working, intrinsic motivation will take a position between employees to share knowledge and help to leader to transform organisation into a learning organisation. Thus knowledge management takes very significant place to be learning organisation in terms of effective leader.

This is what I have captured from end of the seminar (in terms of organisational learning) after rethink again about leadership contribution to the KM. This gate might open new gates to identify new features to analyse and use if possible for my future profession career or provide ambiance to more discussion in my blog.

January 31, 2010

Leadership Challenge; Strategy 2

In this exercise I have tried another strategy which is more involved a leader style. In this task the different situation was leaders is not allowed to take briefs paper with them to the team.

This situation was just like the real. In the real business life as a leader you get the information and explain to your team. If you don’t understand what are you going to do or you are confused there is no possibility to understand by team members as well. The time was also limited as we could decide the result.

I have used about 20 minutes to understand the information that has been given and then backed to team members to brief them but actually I was confused which means I was not too sure about what I am going to do. Therefore I could not inform them effectively and they have also confused. They always came with question that wanted me the answer. This gave me a lot of pressure and this reflected to the team members as well. I have tried to solve problems by myself with focusing team works unduly. I gave some duties to the team members but I couldn’t observe them if they are doing properly. I could not use time management because I was no time to measure it. In short, as a leader I have messed up everything.

This experience made me realised that as a leader whatever task is given to you it must be understood very well and then brief to team members. Confusion gives you and your team damage with time, money, and the important one is wrong direction. You cannot set a goal and vision in that situation. Secondly, if you involved too much to processes you are not able to observe around that what’s going on. Even if you delivered duties to each team member you are not be able to observe them and control them in appropriate direction to achieve the goal. This gives them lots of pressure to each member and they just expect you to solve problems and wait answers. Therefore we couldn’t use our time and we’ve lost but I have learnt a lot key points as been mentioned.

Especially this exercise provides me a ground to observe how easy a leader can make a mistake and go to different direction without a vision. After analyse those points and write some blogs I can deeply see the situations very clear. These key points will help me to find out my personnel leadership style in terms of my future career.

Hotel Challenge; Strategy 1

In this exercise as a Leader I have decided to apply Paul’s strategy to observe what does going to happen. Time was given to understand Hotel situation and first I have tried to understand the system. Otherwise I knew that no one in team will understand anything at all.

When I backed to my group I have explain the situation and separated all team members in different positions and gave them duties. Thus, every team members knew their duties. After I did all briefing I have set our goals and vision for our group and then step back and observed them. I didn’t work before in any project with people in my team that’s why I didn’t know their psychology as well as their strengths and weaknesses. The observation would give me some clue to see that.

The other issue which happened naturally that team members come to me with question but also with some answers as well. I was expecting opposite way actually but it didn’t happened that way. I realised that if team members comes to you with appropriate possible solutions first you gain time which is very important, second you give them chance to use their brain to think about it, and third they will feel that their thought is valuable. This also give chance to understand their capacity in different situations and how they are using their knowledge to predict future.

As a Leader I have also motivated them and encourage them to provide far from pressure environment. Because I knew that everything will be messed up. If in every decision they made I go and judge them I could lost their potential. In that time I could only give them stress but not joy. This would affect the variations in our strategy and either way we will lose.

Finally I have learnt lots of learning points from this exercise and at the end of the day I had felt that something changes in my leadership concept. System of Profound Knowledge also helped me to analyse situation and see my vision clearly. I can see better how Leader should be now. This change opened my vision and I can see now something much more well. I had outstanding chance to observe my potential with this exercise as well. Therefore I would like to thank to Paul to give me this opportunity.

January 12, 2010

The Leader Role in Transformation

What I have realised today Leader brings change to organization manager carry out that change. The transformation of the organisation is I don’t thing going to be easy as seen outside. As Paul stressed when we look at the Maslow pyramid we will see organisation parts clearly and then we can identify where we are on that pyramid as an organisation.

Actually, I also realised today that CEO’s are so lonely people. When CEO comes to company him/her noticed some times later that he/she is the only one that going one direction but on the other side other people are going to another side. That so pathetic isn’t it. No it isn’t. If he/she knows how he/she is going to transform organisation there is no reason to do panic. As we’ve seen today’s example must be one of the very good samples about how to transform organisation. I also figured out that how Senior Managers are powerful in the organisation. They may even destroy CEO if they want.

The other issue as Deming described “joy in work”. If people who likes the working environment they will work more effectively and efficiently. To create this environment in the organisation again is not easy. As a leader first of all should understand system (appreciation of system), should identify the variations in the organisation (variation), should predict future outcome (theory of knowledge), and then should understand people psychology (psychology) such as being a good listener and involved in the processes may be good beginning. As I defined Deming System of Profound Knowledge in my opinion is a perfect tool to use for a leader. As long as leader use System of Profound Knowledge transformation is inevitable.

Finally the simulation exercise has strengthened my observation and I noticed that I am confident about the way of being leader. For the simulation we have done some strategies even if we are not studying business strategies at the moment we have done good job. What we have predicted was almost approved. This shows that how we improved our logic to up next level. I am looking myself where I was and now where I am.

January 11, 2010

Meaning of Leader

Today we have started leadership and excellence module which is very important to deeply understand the overall idea about what is a leader mean. As we’ve done an exercise today initially it gave us good idea what are the criteria about being a leader.

The significant criteria that we’ve consider led us to find out what is the ideal leader for our life boat and deputy as well. Then we have started to discuss by eliminating candidates according to what we are imaging a leader in our mind. As I expected everyone in the group selected different candidate with all different qualifications. We have discussed prospective candidates and eliminate to two candidates and then we decided for a leader and a deputy respectively. We have consider all possible qualifications during selection process such as what sort of skills he/she should have, what are the past experiences of the candidate, can he/she use that skills in different situation (able to work under pressure or not) and why people has to follow him/her. Those question seems simple to apply when you look at the board but I have noticed it is not that much easy as everyone discussed with different aspect of meaning of leader. As I realised there is no solely a meaning of leader it differs people to people. So what is a leader? As today we’ve agreed a simple meaning, leader is who inspire people with his/her vision. Leader should use his/her charisma to impress people and also should respect to everyone who works with him/her as well. Thus people will respect him/her and follow him with supporting his/her vision. On the other side to give someone order leader should not use his/her positional power. Basically at that time I cannot say leader for him/her. There are a lot of samples in real life and most of time I have been witnessing too.

Actually those samples are giving me opportunity to see clearly the mistake what I should not do for my future career. I was already aware of them but today I have learnt that I am doing good observation and I am in good way through being leader. Next year when we graduate we are going to start our leadership career. I believe that day is soon and waiting for who believes like me. I am looking forward to enjoy this module with overall exercises.

November 27, 2009

Socio–Emotion Effect to The Success in Six Sigma

As I understand when project team get solution for improvement it has to be explained to the other people well, who work in the entire organization.

Therefore a plan should be prepared which is implementation plan and this plan includes risk assessment, contingency plan, training processes etc… I am more focusing at the moment to get best result for a successful change. After that communication strategies come up to understand how communication process will be done and deliver to the stakeholders. Because people must understand why they should change rather than why they must change.

As I mention people factors brings us socio-emotional drivers and barriers. Socio-emotion step gives us opportunity is there any activities that affecting team members and their feelings and their behaviours. However most of the project fails on this stage because of not understanding those factors. In theory it may seems easy step but when you come to the practice you will see that is not much easy. Because, it’s difficult to being changed people behaviour, unless they understand why they need to change.

When people trained in appropriate way to understand they need to change but not for organizations profit you will accomplish the process and avoid the fall in the trap. I am calling trap because most of organization aware of this but they are still not able to see point while they are doing this process and they fail.

What I have written are here that only one point that affecting to success projects. Also while project continuing specially team members must be patient all the time and stick the plan that is another very important issue for success.

Sometimes when team members using some tools ‘’let’s say control chart ‘’ they think that they find the problem where is coming from or what is the problem. But they are skipping out of the circle and forgetting to stick the plan. However they should consider some other variations and factors before make decision. This is another issue that we should consider for successful six sigma project which is being patient and attention.


  • PMI e-learning,
  • Six Sigma deployment (Cary W. Adams,Praveen Gupta,Charles E. Wilson 2003)

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