November 27, 2009

Socio–Emotion Effect to The Success in Six Sigma

As I understand when project team get solution for improvement it has to be explained to the other people well, who work in the entire organization.

Therefore a plan should be prepared which is implementation plan and this plan includes risk assessment, contingency plan, training processes etc… I am more focusing at the moment to get best result for a successful change. After that communication strategies come up to understand how communication process will be done and deliver to the stakeholders. Because people must understand why they should change rather than why they must change.

As I mention people factors brings us socio-emotional drivers and barriers. Socio-emotion step gives us opportunity is there any activities that affecting team members and their feelings and their behaviours. However most of the project fails on this stage because of not understanding those factors. In theory it may seems easy step but when you come to the practice you will see that is not much easy. Because, it’s difficult to being changed people behaviour, unless they understand why they need to change.

When people trained in appropriate way to understand they need to change but not for organizations profit you will accomplish the process and avoid the fall in the trap. I am calling trap because most of organization aware of this but they are still not able to see point while they are doing this process and they fail.

What I have written are here that only one point that affecting to success projects. Also while project continuing specially team members must be patient all the time and stick the plan that is another very important issue for success.

Sometimes when team members using some tools ‘’let’s say control chart ‘’ they think that they find the problem where is coming from or what is the problem. But they are skipping out of the circle and forgetting to stick the plan. However they should consider some other variations and factors before make decision. This is another issue that we should consider for successful six sigma project which is being patient and attention.


  • PMI e-learning,
  • Six Sigma deployment (Cary W. Adams,Praveen Gupta,Charles E. Wilson 2003)

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