Finally, submitted my PMA for Creating Business Excellence. It was a great experience writing the PMA. First time I ever did something just to learn and gather an understanding of the subject. Finding perfect resources to answer each question I had when writing the PMA gave a sense of satisfaction. Models such as Kaizen, Total quality management, learning diagrams, lean Culture and WV model of Improvement. WV model is a very interesting concept that is explained brilliantly by Shoji Shiba, WV Modelà Continuous improvement is based on 2 major ideas systematic (scientific) and iterative. Shoji Shiba modified Kawakita’s W model to create what Shiba calls WV model.
- § Explains the concept of continuous improvement as a problem-solving concept. It is not a prescription for improvement, rather it helps management to remember the different stages in quality management and improvement.
- § Depiction of the model is based on problem solving through swinging between thought and experience. EGàYou sense a problem, then collect data, chose an improvement activity and then collect data about what is wrong, plan a solution then collect data to be sure it works, and then standardize on the new solution.
- § Not move from problem to solution, collection of data is imp, and WV model helps in reminding management of the proper process.
- § ProcessàReally simple, Works on the cycle referred to as SCDA(Standard, do, check, Act). Following a process, if any result goes out of limits, the management must act and correct the process to get the right results.