May 02, 2012


After my research i have found 7 steps to help implement knowledge management and though i would share my findings.

  1. Identifing the business problem - this requires an identification of the business problems that are to be solved.
  2. Preparing for change - This involves the cultural changes in the way people precieve the knowledge that is developed.
  3. Creating teams - Having strong team leaders that have cross departmental expertise.
  4. Having knowledge audits - this helps organise the gained knowledge by creating catergories that reflet on the operations carried out by the individuals and the organisation.
  5. Key features - enhancing the IT infrastructure and the maybe the security can help solve the key problems faced by the company.
  6. Creating building blocks for knowledge managment - each phase that is being implemented addresses a specific part of the solutions, like laying the foundation for the next phase to provide benefits and provides a measurable ROI
  7. Linking knowledge to people

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