April 13, 2010

Organisational Learning and Knowledge Management

I think there are definite relationships between these two ideas, and it is important to explore how closely they are related, and how much the two can create synergy and complement each other. Organisational Learning is a culture, where the organisation will exhibit continuous learning. In design for six sigma, there is an important part that we studied called Lessons Learned, where there were five stages to using knowledge, which included collecting, verifying and distributing the knowledge to all relevant people who would gain from the ideas, and this would help the people that are attempting to create a new product. This reminds me a lot of knowledge management, because it would be impossible to gain internal or external knowledge for the Lessons Learned tool for Design for Six Sigma without Knowledge Management, and choosing the relevant information from experiences to affect future performance. So in this process, an organisation will be continuously improving from their previous experiences for their new product process designs. It is also important to consider the similar characteristics, such as the fact that both needed to be adopted by the top management to be successfully implemented. The important idea to me is that for a Organisation to exhibit Organisational Learning, there must be knowledge to be learned from, and Knowledge Management is the systemised knowledge of an organisation that can make this a possibility. So Knowledge Management is both affecting and improving Organisational Learning, so they must be directly related

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