All entries for Sunday 25 October 2009
October 25, 2009
Creating Business Excellence is the first module that I study in my postguaduate year. As is ends this week, it s time to review this module.
CBE is a module based on the EFQM. It introduces different approaches that modern companies use. In this module, We ve got the knowledge of TQM, Deming's Cycle, Organisational Learning and so on. Some of them have been well known by us while most of them are new. No matter they are new or old, they are useful excellence models.
By learning these approaches, we can have a clear idea of which parts we should consider when working in a company or run a company ourselves. Also, they cover many PESTEL aspects in many countries. That is to say, we can use them in different countries. For instance, TQM can be used in every country because quality is crucial for every company in the world. ISO is an existing widely used approach, even many inglorious Chinese companies meet the ISO standard. Therefore, no matter these models have been succeeded in Japan, the US or UK, we can use them in China, India, Sri Lanka. Finally, as we can use them everywhere, these models have high adaptability. We can change, add or subtract some categories inside them to make better use of them. For example, in China, we can add 'Guan Xi' as one of the Enablers. In N Korea, we can delete Process and Key Performance. As they can adapt everwhere, once we chooose the best one, we can make them serve us.
This is my review of CBE. Any comments are welcome!