All entries for Tuesday 20 October 2009

October 20, 2009

Some viewpoints of OL

From my research, McAdam has no summary of OL. Instead, he just says OL is a context with LO. Therefore, i doubt that if this summary really exists.

From Foild and Lyles in 1985, actually, there are many versions of  definition of OL and none of them are widely accepted by people. This is quite disappointing, but gives me a broader way to research. After reading papers from  McAdam, Foild and Lyles and some other authors, I finally can give a brief answer to the project


People development and involvement
Management by processes and facts
Continuous learning, innovation and improvement
Leadership and constancy of purpose
Results orientation

Key Values

Continual learning
Using tacit knowledge and experience
Shared vision
Multi dimensional (strategic) goals
Permanent changes


Concreting experience;
Observing and reflecting the hypothesis
Testing in future action
Gaining new experiences
Creating and conducting consensus assessments
Finalising the feedbacks
Repeating learning


Training assessors
Matching outcomes and assumptions
Getting results

How it Supports EFQM

Systematic problem solving
Experimenting with new approaches
Learning from one¡¯s experience
Learning from other experience
Transferring knowledge
People Management

•1. Fiol.M and Lyles. M. 1985. Organizational Learning. The Academy of Management Review, Vol. 10, No. 4 (Oct., 1985), pp. 803-813. Published by: Academy of Management. Accessed at on Oct. 18
•2. McAdam. R. and Leonard. D. 2003. Impacting organizational learning: the training and experiences of quality award examiners and assessors. Journal of European Industrial Training. Vol. 27. No. 4 (2003), pp 16-21. Published by MCB UP Ltd. Accessed at icles/0030270102.html. on Oct 16
•3. McAdam. R. Leitch.C. and Harrison.R. 1998. The links between organisational learning and total quality: a critical review. Journal of European Industrial Training. Vol. 22. No.2 (1998), pp 47-56. Published by MCB UP Ltd. Accessed at icles/0030220201.html on Oct 16
•4. Withey. E. 2005. Guide Summary. Accessed at on Oct 17
•5. Templeton. G, Schmidt. M and Taylor. S. 2009. Managing the diffusion of organizational learning behavior. Information Systems Frontiers. Vol. 11 ,  No. 2  (April 2009), pp: 189 ¡§C 200.   Published by Kluwer Academic Publishers. Accessed at on Oct 15

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