June 05, 2012

Final entry for Warwick Skills Portfolio Award

Last year in October, when I started my journey with Warwick Uni and Career & Skills Centre, I would have never thought that it is possible to shape one person’s personality, perception and attitude to both professional and personal life to such extent. During the last 9 months, I have been learning, experiencing and developing, I have become more flexible, open-minded and proactive. In those following lines, I will try to sum up all the experiences I have gained from WSPA workshops.

The very first workshop I attended was P1 – Introduction to WSPA. Taking P1 at the very beginning helped me to understand the structure of WSPA. More importantly, I have learnt how to be more reflective which is a must when it comes to blogging. Samena showed us how to analyse an experience, how to judge what we might do better and how to make a conclusion for the future. Reflection is a part of the learning curve which is an ongoing process and requires a huge amount of time. We also had the opportunity to take the Skills Questionnaire which helped me to assess my own skills so as to decide where to devote what amount of my free time. I have also got used to using SMART technique which helps me to set specific and measurable goals that are realistic and achievable in a shorter period of time.

As far as presentational skills are concerned, I took part in Delivering Effective Presentations workshop. In November, I was supposed to deliver an online presentation in Athens and Bev’s tools really helped me to shine. I followed the P rules: Performing, Power, Pitch, Pace and Prepare & Practise. The presentations which we were delivering on the workshop revealed the fact that stress plays an important role in my performance. Therefore, I understood that in my case it is even more important to prepare and practise. Speaking to the public through an online platform is even more difficult because you are more likely to lose the control over your body language, facial expressions and voice intonation. Having discussed the effective participation on the workshop, I was equipped with the know-how of how to present a confident person to the world. Working with Bev was an incredible experience, she is great at what she does which definitely contributes to helping students open up and get the most out of them.

Throughout the year, I had the opportunity to get to know my personality better. P10 – Understanding the Personality Type with Mary and P3 – Working in a Team with Trudy put the labels on my strengths and weaknesses. MBTI helped me to understand my preferences and the way I think. I have understood the factor behind my drive and motivation. It has proven that the logical and analytical thinking behind my decisions are not just random variables, and that the systematic and practical approach to solving problems does contribute to being more efficient. However, when it comes to Extrovert/Introvert part, leaning towards both ISTJ and ESTJ is indeed a bit awkward, but it has its positive side too. I believe both provide a room for improvement. Therefore, I was focusing in the blog on how to manage my high expectations and goals and how to trust my intuition more often. The intuition does make a great impact when running towards the expected achievement. Changing he way we think and deal with things and people is a long-term process. Now, I see that often the 3% of the additional time spent on re-thinking, over-thinking and analysis are not worth the 30% of the final result that can be achieved elsewhere with the same amount of time and effort.

With regard to Working in a Team, Belbin questionnaire has proven the results from MBTI. Although MBTI focuses on the personality in general, most of the attributes can be observed in the working environment too. Belbin questionnaire explained to me the different roles that people can play within a team. I was surprised by the results. Again, it confirmed my preferences. And more importantly, it also presented those roles in which I should not be engaged so as to make the most of my strengths and enjoy the work. Having implemented the Belbin system in one of the group works we had in the second term, I have learnt to observe and assess the members of the group so as to understand the group dynamics and my role within the team. According to the advice from Belbin’s results, I appear not to be comfortable when taking orders from other people. Therefore, when electing the group leader, I decided not to run for the position in order to learn how to discipline myself. I have to admit, it wasn’t an easy task to do, especially with my goal-driven and competitive personality. On the other hand, when I stepped back, I was able to see the roles that people had adopted within that specific team. Only then I could see the strengths and weaknesses in the team and which roles you should take so as to spread the skills amongst the roles.

Reading and Note-making workshop with Han-na was very useful. The revision in the third term is quite extensive. Therefore I decided to start using mind-mapping and Cornell Note-taking when preparing revision notes. Moreover, I was also focusing on improving my reading and revision skills. All the changes helped me to structure the learning process and absorb more information whilst still remaining fresh and relaxed. After sitting 7 exams, I can honestly say that having a structure in revising does make a huge difference and I would not be able to feel that confident about the exams if it weren’t for this workshop.

Due to focusing a lot on my professional development, I decided to devote some time to gaining work-life balance. Boston EI questionnaire showed me the areas in which I should improve. Emotion management and Emotional coaching are indeed important for gaining such balance. However, if a person wants to bring the emotions under control, he/she needs to find the “tap” through which to let the steam off first. As mentioned before, stress has become an inseparable part of my life, so I needed to find or create a passion for something outside the work. I tried both active and passive activities, such as listening to meditation podcasts, attending mindfulness at work, running or fitness. Interestingly, the active ones seem to work better for me. I feel more energized, relaxed and focused. Such state of mind and body also contributes to being more open-minded and improves active listening. Now, when talking to friends about their problems or concerns, I am able to be fully engaged in the discussion because I am not tied up to my problems.

Lastly, one of the recent workshops I participated in was Career Planning with Fiona. Combined with Strengths at Warwick workshop, drop-in sessions and mock interview, I gained a huge portfolio of information and advice for shining at the interview. The workshop was a kick-start of the preparation. Having only one chance, one bullet, I wanted to approach every single stage of the application process with the feeling that I did everything I could for the success. It was a long and time-consuming process, but at the end I was able to present myself in front of the managers with confidence. I knew how to reflect on my past achievements so as to show the transferable skills gained. After 4 interviews in a row where I had to handle tough, sometimes even tricky questions from managers and directors, I must admit that without help, I would not be able to make such impact on them and I would definitely haven’t been given the position. Being selected out of 200 applicants is a huge achievement and it only proves the importance of such preparation.

It seems that I have already ran out of words, so let’s conclude. There definitely is more to write, more to reflect on and more to discuss. Nonetheless, one fact remains: What doesn’t challenge you, will not change you. I can definitely say that every single workshop has been an incredible challenge and changed me so much that I would not recognize myself, if I met myself 9 months ago.

I’d like to thank to all tutors and career advisors that lead me through the learning curve and I am looking forward to meeting you at next workshops in the future.

All the best,

June 04, 2012

Final entry on Reading and note–making

Workshop Tutor: Han-na Cha

Dear Han-na,

Thank you for your comment. I’d like to now update you on the results from the action points I have set at the beginning.

Last week, I had 4 very difficult exams which tested all the new learning techniques I have implemented since the first blog entry. I was quite amazed by the fact how easy I was able to absorb all the information from completely different topics within such a short period of time. So far, I’ve had 7 exams out of 8, and I feel confident about every single one of them. Since April 17th, I’ve been studying every day at least for 5 hours. As mentioned before, I prepared a schedule, I tried to vary the topics so as not to get bored and sleepy and I spread the difficult parts amongst the easier ones.

Moreover, I have found out that I had been familiar with most of the things you told us in the workshop – which I have been already using in my own way. Since primary school, I was very good at structuring texts. However, now after the workshop and practice, I feel more efficient when it comes to skimming the text so as to find the relevant information, how to prepare the notes in a more memorable way and how to approach the revision in overall.

As far as mind-maping is concerned, it is a very handy tool to use when a lot of theory comes in and you feel overwhelmed and lost. It creates for you a way of thinking on the exam, it structures your thoughts and the only thing you have to do is to take a blank sheet of paper and draw. I know that it is somehow simplified description, but it’s true. You just have to put your thoughts on the paper which at the end will work as a snapshot from your brain. It makes it a lot more easier to recall all the topics, subtopics and headings.

Regarding 3:1 package, I usually create some kind of “summary of a summary”. I used to call it Bus Notes when I was commuting to grammar school. I guess this was meant by 3:1. I’ll probably use it for my last exam.

So, I hope I managed to met all my action points I have set at the beginning. I’d like to finish the blog with a big thanks to you Han-na for your comments and input you have been providing me with during my blogging. Now, I feel that I’ll be able to manage difficult, time and energy-demanding situations that can occur in revisions.

Many thanks and I look forward to your comment on my final blog.


May 26, 2012

Follow–up on Reading and note–making

Workshop Tutor: Han-na Cha

Heres a summary of how I've been getting on with my action points

Dear Han-na,

Thank you for your feedback and suggestions for improving my learning style. I've just done the VARK questionnaire. Here are the results:

  • Visual: 13
  • Aural: 6
  • Read/Write: 8
  • Kinesthetic: 6

This indeed has proven that I'm a visual person type. I've realized that I learn best by drawing charts, using colours, highlighters, pictures or different types of blocks of text - grouping ideas together with one colour, etc.

This was written at the end of the result from the questionnaire:

You want the whole picture so you are probably holistic rather than reductionist in your approach. You are often swayed by the way something looks. You are interested in color and layout and design and you know where you are in your environment. You are probably going to draw something.

Since my last blog, I have sit couple of exams, now I'm preparing for the following, I've got used to writing the notes with cornell note-making (I have to admit that I adjusted it a bit - in the revision materials, it is easier for me to make a summary not in every page, but after one topic).

Also, I've started to use mind-maps for Operations management. The exam is based on two questions out of 8. The tricky thing is that they can ask us to elaborate on a particular sub-topic. Mind-mapping helps me to see what possible questions we might be asked and since I'm a visual learner, it is easier for me to remember what has to be included in which sub-topic.

As far as reading skills are concerned, It really does make a difference when a person gets used to taking breaks, not multitasking during reading and when the topics vary. Every day in the morning, I prepare what I'm going to study, I split the day into several parts so as not to get bored, and it helps. I feel more efficient and fresh.

I tried to find out how to apply the 3:1 memorable packages, but I haven't found how to do it. Do you happen to have any website where to look for the info?

Thanks Han-na for your input and I'm looking forward to your reply.


April 25, 2012

Follow–up on Reading and Note–making

Follow-up to A1_Portfolio_Reading and Note–making from Natalia's blog

Dear Han-na

with a huge delay, I would like to continue with my blogging on the progress in reading and note-making.

As for the action points, for the next 4 weeks in this exam term, I would like to set 3 specific action points which I hope I will find useful for my revision.

1. I will choose one subject on which I want to practise Mind mapping. I have also downloaded into my pc a mindmapping programme.

2. When revising, I prefer creating my own notes from the lecture slides. I will choose one subject where I will use Cornell Note-Making method. I know that this is mainly for taking the notes in the lecture, but I think it might also be beneficial for creating revision notes - especially the summary at the bottom of the page. Or I was thinking about adjusting the system, eg. creating the summary after each topic.

3. My revision requires lot of reading. Therefore, I would like to improve my reading skills. In the notes we were given after the workshop, there are several hints for increasing reading skills. In particular: take regular breaks, print the materials off, don't multitask, after the reading, make notes of what you have rear and vary what you read. I believe that not only will such practices have a positive effect on my reading speed, but also it will speed up my revision in overall.

Thank you Han-na for reading the entry. The update on my progress will follow soon.


April 18, 2012

Follow–up on Career planning

Workshop Tutor: Fiona Kent

Heres a summary of how I've been getting on with my action points



Dear Fiona,

Unfortunately, the interview was postponed from April 11 to April 17. Therefore, I couldn't have updated you about how the telephone interview went.

As far as my second action point regarding the preparation for the interview is concerned, I decided not to leave anything to chance. I watched the videos with interviews that Charlie Cunningham recommended me. I found them really interesting, especially the interviewers' comments on applicant’s performance. I learnt quite a lot about the nature of such interviews.

I also googled information regarding the possible questions I might be asked at the interview. I found it helpful because I tried to reply to each of them on my own. With such preparation, I felt during the conversation more relaxed and confident. When you prepare the possible answers, it is easier not to slip into a trap.

For example, one question I was asked was which subject at Warwick I have enjoyed most so far and why. I responded, that business planning - an integrative project based on teamwork was a challenging experience. He asked me which role I played in the team and what I think my strength was. I described him my responsibilities and told him that I like to challenge - improve things - to question new ideas so as to make the most of them. He found an opportunity to ask me a tricky question - don't you think that such approach to brainstorming can be sometimes frustrating?

Well, to be honest, I was surprised by such question. Luckily, one of the question I googled was similar to this one, so I knew that I have to turn it into something positive. I said that when a person knows his or her strengths, it is necessary to know when it is appropriate to use them. So I agreed that it might be frustrating, but I also pointed out that I am driven by achievements and that I like getting things done. When being short of time, I consider - is it worth to challenge the idea? Do we have time for it? Are those 3% of improvement more valuable compared to the progress of the overall project?

I think, such answer was quite diplomatic and it does not show my strength as a weakness. Am I right?

To conclude, the whole interview lasted more than 30 minutes and I had a good feeling about the way the interview went. I was told that I was articulate and my responses were well structured and meaningful. So now I just have to expect the worst and hope for the best.

Thank you Fiona for reading the blog, I tried to meet all the action points I set during the workshop. So now I guess I am going to start writing the final entry for the whole Warwick Skills Portfolio.

Thank you again for following my posts and all the best!




April 01, 2012

Follow–up on An introduction to emotional intelligence

Workshop Tutor: Samantha Tarren

Heres a summary of how I've been getting on with my action points


Hello Samantha!

I apologize for the delay in my blog entries. Unfortunately, I was unable to progress with my action points and follow-up posts as quickly as I wished.

As far as my last entry is concerned, I was analysing the importance of non-judgemental listening. I referred to Stephen Covey and his 7 habits of highly effective people. Since this last post, I have been trying to implement the active listening in day-to-day situations.

Having done the workshop on coaching, I found this area of self-development interesting. I have read a lot about coaching, its advantages and disadvantages and outcomes. Self-development as such is one of the main areas in which I can imagine myself in 3-4 years from now. Unlike mentoring, coaching is all about listening to other people so as to ask the right questions. What I started to do is the same thing. When talking to people, I try to listen more carefully. I pay more interest to their actual problems, and it works.

To demonstrate this on an example, couple of days ago I went with a friend of mine for coffee. She was going through a bad life situation, which she though is a vicious circle. I have known her since primary school, so I can say when her problem is real. In such situations, there is not a lot we as friends can do, but I tried to somehow help her to find a way out of it. Sometimes, asking right questions is enough. I have to admit, analysing things is what I am good at. So I wanted to let her to see the problem from different angles. I let her to do the analysis just by asking the questions such as: What can you do? Is there anything else you can do to make it better? Is there any other obstacle you haven’t thought of? What would be the first step you would take if you decided to change it? And so on, and so forth… After an hour, I saw that she was glad that she had someone who listened to her and that she had a change to talk about it.

However, I have to admit that active listening is sometimes tiring. It requires us to pay more attention and put more effort in the conversation than we usually do. It steals from the energy that we usually put into our problems. But it is only a matter of finding the right balance, isn’t it?

As for the summary of the blog on Emotional Intelligence, I feel that through writing about my perception of emotional intelligence, I learnt couple of important things.

First of all, I found out that meditation and mindfulness is not a cup of my tea. I tried, but it didn’t work. I learnt that every person has different ways of relaxing. In my case, running and exercising in overall is the way I should be maintaining the balance between work/studies and relax/life.

Secondly, I wanted to attend the workshop on Time-management. Unfortunately, I wasn’t able to but at least, I read Getting Things Done by David Allen and successfully implemented a number of techniques which improve the time-management, such as to-do lists, ecalendars, eat the frog and 2 minute rule.

Lastly, I focused more on active listening. Having attended your workshop and 2-day workshop on coaching, I have a good base for improving such soft-skill. There indeed is a long way to go, but as it is said, the beginning is the most difficult part.

Thank you Samantha for following my blog. Again, I apologize for taking longer time for finishing the blog, but sometimes being reflective requires a bit deeper analysis. I hope I referred to all the things you expected me to and I look forward to writing the final blog for the Warwick Skills Portfolio Award.

All the best,

Follow–up on Understanding your personality type

Workshop Tutor: Mary Sage

Heres a summary of how I've been getting on with my action points


Hi Mary!

I apologize for such a delay in my last follow-up. There was one last action point to go, unfortunately, the one that takes longer time to put in action:

3. According to ESTJ, I sometimes give less attention to my intuition - I will try to act more spontaneously/to trust my intuition.

You have to agree with me that this goal might sound easy but there is a long way from having said to having done. Since the last follow-up, I have been aware that I have to pay greater attention to the decision-making process.

Interestingly, what I found out is that when it comes to making decisions, I used to leverage the pros and cons, I tried to analyse all the aspects and impact of that decision, and also, I usually try to gather all the data related to the decision. Not only was this process more time-consuming, but also, in many cases, it influenced the final decision in such a way that I over-think a problem with an obvious solution.

One of the most common examples is a test. During the last mock exam from Financial Management with multiple-choice questions, I caught myself questioning the first instinct, hunch. When preparing for the real exam, I found out that in many of the questions where I thought the answer is correct, the first – unchanged answer was indeed, correct. In 5 out of 15 questions, I changed my answer in a way that I replaced a correct answer with the wrong one. And that was only because I was questioning my first answer even if I had been studying hard for the exam.

So I was thinking when I do such mistakes in exams, what is the result in a real life? That’s when I told myself to stop analysing and over-thinking every single step (and some friends of mine can confirm that I did it a lot). Changing the way we think is a long-term process, that is for sure, but it can be changed. When solving a problem or dealing with a situation, every time I ask myself: left or right, black or white, yes or now – decide now, don’t hesitate because it will make no change, it will add no enormous value. The exact opposite – it will keep you wasting your time, your valuable time that can be spent on other – more important things. The way people think can’t be changed in a second but It seems I made a good start, what do you think?

Dear Mary, I want to thank you very much for the time and effort you put into reading my blog, I think I covered all the action points I set for myself in the fist post. I enjoyed working with MBTI personality questionnaire, I feel I have learnt a lot about myself and I look forward to writing a bit more about it in the final blog!

Thank you and have a nice day!

Follow–up on Career planning

Workshop Tutor: Chris Manley Fiona Kent

Heres a summary of how I've been getting on with my action points


Dear Fiona and Chris,

Here is the follow-up on my progress with the action points I set in the last blog.

Since your workshop, I have been working so much on improving my CV. As promised, I got my CV checked in the C&S Centre. I thought that attending the workshop on how to write your CV provides you with enough information but the opposite is true. The 20 min session, which I had with one of the advisors in the Centre, got far beyond my expectations. I thought that my CV was strong enough, but I found out that there is a lot that can be improved so as to make the CV flawless.

Ioanna Iordanou, the advisor in the C&S Centre, she pointed out during the session that my CV was well-structured and easy to read. However, she also suggested that due to having a number of important experiences, I should change the structure of the CV. The original CV was based on a timeline which was good, but it does not let the CV show the competencies and qualities of the applicant. So Ioanna showed me how to base the CV on competencies. I switched the timeline to the right-side and added the description of the most important skills and competencies that I gained from each work-experience. Now, the CV looks better, the layout is clearer and it presents my work-experiences, educational background and strengths in a more professional way.

As far as the second action point is concerned, I have decided to change it slightly. Due to having one application successful, I was offered a telephone interview. Therefore, I have decided to focus on the preparation for that conversation. I went to C&S Centre again to gain some advice on what to do and what don’t during the interview. On March 16, I spoke to Charlie Cunningham. He gave me several valuable pieces of advice which I am definitely going to implement in the preparation for the interview. The interview takes place on April 11, so I’m planning to go through company websites, skim their annual reports, google some information about the company and Charlie provided me with some resources regarding the types of questions I might be asked during the conversation and some videos which I think will be useful for the prep.

That’s it for now, thank you for reading and I will get back to the blog with updates after the interview.

Wish me luck and have a nice day!


February 28, 2012

Follow–up on Understanding Your Personality Type

Follow-up to Follow–up on Understanding your personality type from Natalia's blog

Hi Mary,

Thank you for your respond to my last follow-up.

This is just a quick note where I want to reflect on how I’m getting on with my action points.

As the business project mentioned is progressing, we as a group were working hard so as to get the most of our presentation. We had two main ideas to consider and we had to choose only one. I saw a huge potential in one but my colleague advocated more the second. The only thing that mattered when choosing the idea was the amount of work that comes with creating a presentation and a follow-up business case.

When it comes to planning and creating a structure, I usually have in my mind a clear, effective plan. Well, it has to be said, that even if it is clear to me, not everyone can always spot the advantages that easily. They usually come up with different approaches that suit them more. And so it was in this case too. I had the whole step-by-step plan in my head. The only thing that needed to be done was dividing the work among the team and to check on the progress. Obviously, what I would do as usual, I would try to improve every little part of the presentation. I would take on more work than other members or delegate the work in such way which would provide me with a better control over the work. Basically, I would overwhelm myself with work and responsibility for the overall result and dig myself deeply into stressful situation.

However, I have decided not to push my idea forward and let him to pitch his. Long story short, we divided the work equally where everyone was responsible for their parts and in the end, we merged it together and started to rehearse.

In your last comment, you asked me if this new approach felt right for me. Well, I have to admit that it was a bit unusual to me. I normally work on +100%, but in this case, I wasn’t responsible for the entire project, or I should say, I didn’t take the responsibility for it as whole. As for the 1st action point, I let other people to have an equal part of the work that had to be done. And as for the 2nd action point – being judgemental, or perfectionist – I tried not to compare what they prepared with what I would do/improve in their place.

And how did I feel? Definitely better, more relaxed, with more time to spend on other things. I might have not improved the project by 3%, but it has definitely added 30% to my overall comfort and relax.

So, I have one more action point to pursue. I guess the hardest to crack though.

Thank you Mary for reading this and I will blog more on the 3rd action point soon.

Have a nice day!

February 27, 2012

Follow–up on Emotional Inteligence

Follow-up to Follow–up on Emotional Inteligence from Natalia's blog

Dear Samantha

Thank you for your comment on my last follow-up.

Your question about how running (or exercising in general) affects/helps the emotional intelligence made me think a lot. In overall, there is not such tangible influence on the EI. However, I do think that running helps me to calm down, relax and provides me with the time for clearing my head and organize my thoughts and ideas. After the run, I feel better, literally charged with positive energy which also helps me to, let’s say, see problems and challenges from the brighter sight. I am not saying that mindfulness and meditation don’t work. This term, I had a chance to attend the mindfulness workshop. Interestingly, after 2 hours of meditation, I felt tired, unable to think clearly and went straight to bed. I felt even more stressed out than I was before and I can’t explain why. What I think – or observed on myself – is that not everyone can find the benefit that comes with meditation. In my case, it makes me feel a bit uncomfortable.

When I was searching the Internet for some more information on EI, I came across on 7 habits of highly effective people. One of the habits – habit 5 says: Seek first to understand, then to be understood.

Because we so often listen autobiographically, we tend to respond in one of four ways:

Evaluating: we judge and then either agree or disagree.

Probing: we ask questions from your own frame of reference.

Advising: we give counsel, advice, and solutions to problems.

Interpreting: we analyse others' motives and behaviours based on your own experiences.

(Adopted from: https://www.stephencovey.com/7habits/7habits-habit5.php)

After reading this, it reminds me of an experience from coaching training I attended in last December – especially the feeling of being listened without being given any advice or solution. Questions that coaches usually ask are aimed to let you think, direct you towards your own solution and provide you with the feeling that the person on the other side has a genuine interest in you and your problems. A right question, which helps you to move towards the solution, can be asked only if the person listens to you without referring to their experience, opinions or suggestions. Moreover, I also remembered how you always highlighted the importance of not being judgemental.

Adopting such approach might help me to improve one of the interpersonal skills - Emotional Coaching. According to the Boston EI Questionnaire, which we have done on the workshop, my scope is 13 – definitely a room for improvement. In next 2 weeks, in one module, we will be given a chance to have a personal coach. As for my new action point, I will try to observe and learn some of the techniques that can be implemented for improving my active listening.

As far as the workshop on time-management is concerned, I have found out that I won’t be able to attend it this term. However, I have decided to put some time-management tools into my lifestyle. I don’t know if you are familiar with GTD (Getting Things Done Model) created by David Allen. I have read the book and changed some of my habits: I started to use To-Do Lists and replaced paper calendar with e-calendar, every day. I also found useful so called “eat the frog” and 2-minute rule. I have to admit that those little things somehow contributed to reducing every-day stress and I feel I have better control over the day.

I hope I covered all the things I want. Thank you for reading and I look forward to your reply.

Have a nice day,


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  • Hi Natalia, We were checking details for the WSPA certificates today and realised that you haven't w… by Han-na Cha on this entry
  • Hi Natalia, A full, reflective and detailed, excellent final entry on this workshop. It's good to re… by Han-na Cha on this entry
  • Dear Samena, Thank you for your comment. Finishing my WSPA is a great satisfaction for all the work … by on this entry
  • Dear Natalia A brilliant final blog entry for the WSPA, providing an honest reflection on your learn… by Samena Rashid on this entry
  • Hi Natalia, This is a really good summary of your action point, showing a detailed and reflective ap… by Han-na Cha on this entry

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