May 31, 2013

Known–unknown matrix

I would have definitely argued with someone last week if they tried to tel me the johari window is not the same as the known-unknown matrixi. I was so sure the two were the same. After Management of change module, I figured I was totaly wrong though I was sure there was another matrix, similar to the johari window that potrays the known and unknown. I am glad I have finally discovered its name and what it is.

Know that we know Know that we don't know
Don't know that we know Don't know that we don't know.

Information sources. (at the side of the matrix, there is user awareness)


The understanding of this will enable knowledge sharing. We should share what we know we know, for that we do not know, we should find out. For the knowledge we don't know that we know, this need to be developed and created and ways to do this should be devised. For the knowledge we do not know we know, this ned to be captured and shared. A deeper understanding of this know unknown matrix will enable an organization to plan and ensure all knowledge is captured, acquired and disseminated for the benefit of ll in the organization. I am still yet to fully grasp how it works fully in the knowledge management context but I am happy to learn about it from books.


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