working on PMA about continuous improvement.
EFQM model is an open mind tool can be used in different ways such as : holistic self-assessment, targeted self-assessment or buisness process assessment.
a foundamental principle associated with continuous improvement is 'the impetus for improving starts with an open and honest recoginition of a situation or a process where there's a scope for improvement'
come to a thinking, if we want to improve ourself, the first step should be understanding who we are, but sometime we 'know' what our capability is, we wont make an effort to do something we think we can't achieve.
this 'well known' about myself is annoying because it makes me not that brave and not to try.
sometime know too much clear about the current situation will set back the improvement because the fear to lose.
people can achieve more successes when he can make a dream.
potentialities is exploited by having 'big heads'.