managing cultural and organizational diversity
A good understanding of diversity issues enables employee teams to communicate more effectively and work through challenges. business organisations should open to the idea that the diversity of the members of their workforce can act as a catalyst for the firm's capacity to innovate.
Creating a diversity training program typically provides examples of how diversity may impact interpersonal relationships that are necessary for project work. Including examples that demonstrate how different people manage common tasks help to illustrate that there are many approaches depending on cultural difference.
sometimes, we do not need to like someone. when we have a common goal, share benefits. treat them like friends not as enemy, build relationships base on mutual respect, positive regard and co-operation. Leaders must learn to separate the person from the problem, genuinely want to help the other party and avoid negative responses to attacks or intense emotions.
At all times it¡¯s important to keep the conversation relevant, stay focused on a positive outcome and remain aware of the common goal. The next stage is negotiation, in which we add bargaining to the dialogue. Talking, dialogue and negotiation create genuine, engaging and productive two-way transactions. We need to use energy from the body, emotions, intellect and the spirit.
however, when problems comes out, coversation is important. we should bring everything onto the table and discuss together. make it clear and fair. meanwhile, respect is still important. we can not slap the third party in the face, should hold back a little space.
Diversity at all levels of the organisation is an imperative that is recognised by the majority of European companies. But at the same time, the ever-increasing diversity of the workforce brings with it a whole new set of problems and conflicts which managers in the future will have to be able to solve if they want to create flexible, diversified organisations that are capable of creating and innovating within a single vision and unique strategy.