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February 16, 2009
"New" Nikon Cameras on Ebay: Beware Void Warranties
Whilst rooting through Ebay in search of a second-hand tripod I decided to check out Nikon cameras out of idle interest. I came across a very useful warning about the risks of buying "New" camera equipment such as lenses and bodies (Ebay buyer guide). With many Ebay traders being secondary traders who have got hold of camera equipment at trade prices they are not considered by Nikon - and probably other leading makes - as primary dealers who are authorised to provide warranties on the equipment sold.
There are a number on ebay that are retailers as they run photographic shops and use ebay to increase sales - but there are also many that are simply selling items they have bought. Unless you can provide Nikon with a photographic
retailers invoice with your repair request to show where it was bought, when it was bought (to determine if the warranty is still valid) and its cost - there is not a lot of chance of getting your item fixed within its warranty cover -
For the poor ebay buyer cited above he had bought a lens from ebay via a secondary buyer rather than a proper camera dealer and although it had a warranty card Nikon refused to validate it. The cost of repair was more than the lens cost. As a result all the buyer's money was lost !
It should also be noted that the same conditions would apply if you buy from an individual seller who is selling with a warranty in small ads in camera magazines for example.