December 12, 2010

quality tools

After reading Ayham's blog (Quality initiatives) about the variety of quality tools I got a new idea from his entry.
This is true that there are heaps of quality tools and every single one is more or less profitable (but still
beneficial!). So if the company wanted to benefit from all of them - would it really be possible to keep using all
of them???? Then we would probably need a battalion of people to manage and use that (which would end up in high costs to run it).
It is logical to use as many tools as you can with the resources you have or keep using those which give you
good results, however I'm just wondering if it is possible and reasonable to use most (over a hundred) of the tools.
Maybe if one would be able to use them all, the company would achieve excellence? (assuming excellence is the best
level in the world).

- One comment Not publicly viewable

  1. I think you have a point Marcin, is worth to analyse if the organisations in general are really able to use all the tools they can find in order to achieve their excellence and if that would be profitable for them.
    For me, and based upon some literature review I have done till now, there is a lot of misconception about the tools, the methodologies and the philosophies around the excellence into the organisations; and that could be a reason why many organisation have failed in the implementation of some of them, we have learnt that all these strategies are processes which need time, commitment and organizational change, also that the results of their implementation have long and short term phases but I believe, the organisations need to learn how to adapt the current methodologies they are using to the dynamism of the market, let the results arise and might be update trends, but not adapt the dynamism of the market to their business, at least they have proved the strategy they are using is obsolete, Arnheiter and Maleyeff (2005) argued that the main misconception of six sigma, for example is that it is considered like the flavour of the month, as have been considered TQM, ISO 9000 and others, Which is true, as organisations see the techniques their competitors use and try to adapt them to theirs without analyse if they really suit to their own, unique business.
    However I do believe that the well and conscious integration of tools that are available in order to achieve the continuous improvement that the organisation pursue as part of cover the customer needs would be the really aspect to consider and manage for the leaders of those organisations in order to keep going in the path of the excellence which i one way in neverending.

    17 Dec 2010, 17:40

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