All entries for Monday 08 November 2010
November 08, 2010
During Jan's presentation he underlined that 6s is not a new concept since it consists of tools which have been known for 'ages'. I agree with that but he kept saying that managers who start using that think they are innovative when they are not. In my opinion instead of telling them the truth and bringing them down we should support that and be happy that someone is willing to improve performance and quality.
On the other hand, we have to be clear that this is not anything new - otherwise some will develop false convicions.
Maybe I understood him wrong or I'm just picky. Maybe I didn't explain my view clear enough for you guys, but we can talk about that if you want :)
Secondly, after today's classes I understood two 'small steps to a better quality' better:
- about Gemba - going and experiencing something ourselves I understood how important can it be in terms of gathering data from many sources. For example if you ask just one operator about the problem (plus see something yourself) you may still not be able to get it right. However if you ask more people than things may become more clear or less bias.
- I had learned before (when I heard about 6s for the first time) that we should not take any actions unless we had collected data to support our views and justify actions. Well it all made sense as such but today I finally used it (just in my mind at this time) in a proper situation: when you think about audits they are not performed just for the sake of seeing if something is OK or not to tick the right box. They are done to provide you with data based on which you can take actions (OK or not again - but by thinking this way for me it more powerful and reasonable, finally!)
I guess that such small steps can take me further and further and some things start to making sense so it's not just becasue I was told to think and do that this way! :)