June 04, 2014

KBAM Reflection – Why people sharing knowledge

Yesterday, I called my daddy and I am so shocked that my father knew the business excellence and DR Deming and TQM...... I was so shocked. After he told me this, I start to think why after so long time, I just notice this part. Actually this is the knowledge he owned and he may have chance to share with me. However, even we live in the same house, he never talk to me about this. I start to wonder, why people sharing? Or how to let them sharing knowlege with you?

From my perspective, people may share because they want some respect. This happens all the time, espcially those why have grow old and they was have good position. When they were old, they still want to share te gain respect. Therefore, when we want some expert to share knowledge, we show respect. Also, I think people may share because they want to help people, this is rather simple. What we should do is to show we are so interested in the topic. This is exactly link with the acient Chinese thinking. My ant once told me that if you want people to share, you ask basic questions. You should know something, so they will think you have some basic knowledge and it is not talking to a stupic peoson. At the same time, you should not say to much, which will actually forbid others to share with you, because they think you have already know a lot. To show we have basic knowledge but want to learn more is important. It also works in the companys.

However, there are some issues that prevent people from sharing. We talk about this a looooot times: trust. How to deal with it is very personal choice. There is one way to do that I heard from a Mckinsey manager, that is always thinking for others and help others. Why this is important is becasue, you behavior may convey a message that you are not dangerous and you are reliable. It sounds easy but it is hard to really do that. However, this year in Warwick in MBE espcially, change my mind towards groupwork, leadership and people's relatiomship, which let me realize a lot and improve soooo much. I am not that aggresive and I can work as a real team member but not one that always need to put her mind higher than other thing. Only cooperation can help us live long. I sinserly thank the course and people here. :P. Last module, good luck.

KBAM Reflection – Knowledge management by enhancing and connecting

At the class, we talk about the short time memory and long time memory. After the class, when I think about it on the bus, I found that it is nearly everytime after the exams, I cannot remember what the questions are and I just dont want to talk about those questions with my friends (actually it is because that I cannot remember...)

I start to wonder, if that is just like what Paul said: I just dont really understand them and cannot connect them with what I have learnt. I may agree.... This is because, now, when I think about what i have learnt in high school, I can remember nothing, just like those questions in exams. My memory is like those disconnected dots. However, I think it is the time to extent the dots into lines. Otherwise, one day I gonna miss all of these dots.

How to do it? 1st thinking just like this blog - to extent the knowledge into practice and always think how to use these. Not ever to leave the knowledge just as the knowledge, try to use it is the best way to remember it. 2nd, always connect things together. Connecting sometimes equals to enhancing the knowledge. Adding new knowledge means enhancing what you have remembered, which is good for review the old ones and remember the new one at the same time. Therefore, for the personal knowledge mamangement, I think connecting and try to use it are the good way to do that.

March 28, 2014

LE PMA Reflection – Situational leadership theory 2

At that time i feel so frustrated and dont know what to do. This theory tell me then. If im the D2 or D3, I may need s2 or s3.

S1. Directing: high directive/ low supportive.

S2. Coaching: high directive/ high supportive.

S3. Supporting: low directive/ high supportive.

S4. Delegating: low directive/ low supportive.

and this is exactly what I feel in life but cannot describe them. I want someone who can give me direction more than supportive. I even thought why my parent cannot provide me some direction, i really need them. But now i know it's not their problem, I just have different needs in different develomental levels.

What I guess I need to do are 1) keep on going. this model tells me that no matter which industry i enter, people always experience this thing from d1 to d4. there is no reason to run away just after i know the industry 2) i need to find a perople who can give me direction and tell me suggestion. 3) always be positive and motivate myself!! think about if i could always motivated and commit to the job i can definately fly over the d2 d3. this is so important.

LE PMA Reflection – Situational leadership theory 1

accourding to situational theory, there are 4 development levels of employees.

D1. Enthusiastic Beginner: a learner with low competence and high commitment.

D2. Disillusioned learner: some competence but low commitment. They start to learn the job but lost some motivation about it as well.

D3. Capable but cautions performer: growing competence and low commitment.

D4. Self-reliant achiever: both high competence and commitment.

This remind me about how I met new jobs. the process is just like how the levels go up. firstly, I may find one industry is interesting so i come with low competence and high commitment. later i learn some basic from the job and also lost motivation because experiecnes. just like when I ended my internship in the pr agency, i start to feel like i dont want this industry anymore, because the salary is not good in china and you dont imagine to be in top management- they are all white or sigapore. Then I keep on doing it, i may be more capable but still have low commitment.

March 27, 2014

LE PMA Reflection – leadership history

After reading three leadership books, I feel like I become understand leadership and it is not general and useless but it happens in every day life. No matter you will be a leader or not, it helps you become a better person and understand yourself better.

Leadership studies 1) first started from great man theory, when people view leaders as a special group of people and found them mysterious. 2) researchers become to study traits of leaders. learning this part helps me realize who I am and how far I am from a successful leader. 3) behavior theory then followed. It is like after you understand one's characteristic, behavior is also important. 4) contigensy theory then come to light. that is because researchers then realize there are other factors affect leadership. 5)influence theory. if you factors can affect leadership, how? influence learn about how leaders influence followers. 6) relationship theory. the influence is not a one way process.

This research process is just like how we enter the society and get to know about ourselves. I dont know others, but for me it is. I first know there are good leaders, and then want to know why they are good (trait), then disseninate their trait into behaviors and then realize there are more factors influence everyone. So this learning process is like meeting myself and answer quesitons I had. It is so interesting.

What I also like is that, by learning leadership, people can know themselves better. I always believe leadership is not only in companies, but also in daily life. I found that the friends I met after I came to UK are always those reationship-oriented people. I then learn how to deal with people from them. But, at the same time, I also feel like we are not same kind of people. if i force myself to be like them, I may feel hard and lost. So what I learn is, there is not one really good leadership style, they hace to suit for enviorment. So for me, there is no need to change myself for others. just find the right enviorment for myself and appreciate those different from me and learn from them.

March 26, 2014

LE PMA Reflection – To to treat others

Actually, for me, I think learning Leadership is more than just learning those theories or learning how to do in work place. I think what I get most is how to treat others in real life, not only work life. I am a peroson who is not that flexible and always have high standards for myself and others (of cource, I have to admit I broke down some times, so I cannot match my goals).

After learning traits, and different leadership style and what factors may influence a leader, I realize a lot of drawbacks in my daily communication with others. I was always asking people to give me accurate and comprehensive requirements when we want me to help, if they cannot, I may say they are so bad and cannot do this little thing. However, now I think this is what always happen, 1) I need you learn those good traits, to behave good 2) so many leaders in the world meet those people, but they not complain, they solve it. That is what i really learnt.

Be come flexible and work! :)

March 25, 2014

LE PMA Reflection – Learning & experience

When I try to understand some detail of each leadership theory, I encountered some difficulties. Then I start to think about relationship between learning and experience. That is because, I found some theories are really simple because I can recall some memories about my expeiences. However, towards someone I never ever experienced, the theories and contents seem soooo general and hard to put into practice. Of cource, I know this is not the truth, the truth is that I never experience these so it seems hard to be understand.

I guess this tell me two things. 1) why there is the existance of mba and it requires work experiences. I understood that experience is important when I read something and suddenly realize the answer of my former questions in expeiences. But I dont understant if there is no expeience, understing these is sooo difficult. Imagination is not that powerful, experience is the key. So that is so reasonable for mba to require expeiences. 2) Learning is a life long thing. We cannot always stop and go back to school when we work. But we really need to learning new knowledge or review some theories we have learnt. I guess reading is soo important here and also those learing skills we learnt in schools are important!! Those skills enable us to read and understand critically and thinking as blogging now encorage us to think the linkage between theories and reality. Unluckily,,,,, I still dont think I may one day review what I wrote.lol.


LE PMA Reflection – Learning leadership to find a job

first of all, reviewing is really important. the first time we learn something, we may only gain concepts. but when we review it, especially a whole structure, we can find so many inter connections between each therefore can understand those concepts deeper.

When I review leadership conceets after I read a lot about it, I gain another point of view. That is, to learn leadership is to learn abuot how to find a job that really suit you, and what should you do when you want to communicate with your boss (you can find out his trait, behavior, leadership style so that you even can anticipate what he/she may want you to do).

For example, when I review riedler's contingency theory, which is one of my most favourate, I found that task-motivated leaders can do best when they have most of low control. When I look back to myself, I realize it. I start up a department in university, and always want to work for international companies (for their rules and structures) - that is what they descibe - when I have most control, I can do whatever i want in university, i feel good; and when i have low control, in a highlystructured company, I also feel good. Therefore, in terms of the theory and also my experience, I may should try less to those SMEs, which I may have moderate control so I may not suits to that enviroment.

March 21, 2014

RD Reflection – dont forget what is your aim / combine goals & tools

As I wrote, decision making, even using quantitative tools, is subjective to some extent. So there is no much I want to discuss how we should use these tools in this bolg. What I want to say is how to combine the goals and tools.

One of our mates' presentation used little tools for marketing decision, and for our group, we seems like spend too much on using tools to solve the problem rather than analysing our target audience. This is what the greenhand always do - forget the problem or forget the tools.

I once went to a career fair when the speaker asked some questions and got answers are all those tools, he said what we need to do is internalize those tools. That is you actually are using the tools but people cannot really feel like that, it means tools are only tools to support your logic rather than a presentation full of tools without own ideas.

I think this is really important, but how to achieve it is hard. For me, the only way to achieve it is to experience more and practice more, so that we can understand how to apply each tools in different situations. Then we can wisely internalize these tools and only using them to support our logics.

RD Reflection – How to make a decision – professions are important

Actually, it is very hard to write about how we can use these desicion tools. It is because that we have described them in example in Waverider case study. After seeing all different presentations from different gourps, I can see there are big differences between each group towards the same topic. The way people choose tools are different and tools everyone selected are different, also the way people conduct them are highly different.

What I see id that, there is no real 'right' chioce. these are just people's different way to see different choices. Even for the decision tree, it is at least affacted by the price changes. For AHP, we can clearly see how different groups choose different criteria for the settled two alternatives. I think how they choose criteria, no matter criteria for locations or media channels, reflect how their value and idea about the product and company. This is why I think professions are very important when make a decision.

Sometimes consultants in big companies complain that managers in their client companies dont want to listen their suggestions. After learning, experiencing, and especially comparing, the decision making processes, I can tell that is because managers always think what the consultants know is only the tools, but they dont know the reality in companies. So to be a really good consultant is very hard. It is not bacause you have to know all the tools and select them wisely and learn your costumers situation asap, but it is because you must be able to use this tools wisely and tell the exact problems your clients have. If you really can tell the real problem under the messy phenomenon and when they think you identify something they can feel but cannot tell, they will listen to your suggestions. Actually, to be a good consultant is my dream career, but after this module, I realize there are so much I need to learn about decision making and problem solving.

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