October 11, 2013

CBE Project Reflection 2 – Undershtanding of EFQM Model

Today in our group work, when we talked about how to use Organizational Learning into help implementate EFQM, I found that we really have different understanding about EFQM. I gonna write the divergence, and I think we really need that EFQM senimar comes sooner!!


We all agree with that we should focus more on enables instead of results, because when we improve enablers, results will natually come better.

But, I think leadership is imporant, and people in that model refers to employers; strategy is not only about company-inner strategy, but also market strategy, which is more about outer things; resources refer to those things links to the company, such as supplyers. So, I think we work on leadership and these leadership may affect people, strategy and resourses. However, my mates thought that we work on people, and these people may affect strategy and resourses.


Really need that seminar.

& all knowledge and reflections about academic writing we learnt today, I will write it down tmr. I really have a lot reflections and think all things, academic writing, business proposal and life solving are all in the same way. Too late and Gnite.!


- One comment Not publicly viewable

  1. Shujaat Alikhan

    Couldn’t agree with you more.

    Also, I’d like to add that:

    If i’m a sales manager, how will EFQM help me improve? Can all the Criteria be applied?

    And what about applying Enabler’s Matrix and Results Matrix?

    Would love to c all of these diagrams/matrices in action.

    11 Oct 2013, 01:32


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