All entries for Monday 07 July 2014

July 07, 2014

KBAM PMA Reflection – Bye to the last module, but not excellence

How should I say that at the most time of my life, I try to be more 'excellence'. When I was young, my parents told me how to manage sequence of things, like first you put the water on boiler, then you go do other thing, then you come back, you water is ready. Actually, the very basic thing left me soo much in my life. After I learn about lean, I found that most of my time, I try to find the flow ... A simple example is that, everyday I got up, I go the exact same processes, which is the one I modified sooo many times and the one I found most time-saving and excellence one. This is like my gene. So I guess this is always a right program for me.

I also remember when a famous writer in China say about Japan, he said that the japanese are exactly follow the process. For example, a wife tell a husband to change his suit and come back to talk to friends. However, when the man go back to the room to change, he loose his tie and then go directly taking off shirt and directly go taking off trousers and then go to bed.... This is funny, but it tells something.

I think the excellence and continous learning are the life-long major for us. Bye to be module, and hi to our excellence life.

KBAM PMA Reflection – Logic about environmental management

When I search about the boat manufacturing, I found out that there are different kinds of environmental problems. However, some small manufacturers, especially in developing countries like China, they don’t have enough resources to invest in dealing with these problems. Therefore, there are a lot of conflicts or even lawsuit about this. But what more happen in the rural and less developed area is that residents have no way to complain and solve these pollution and local government have to care about other more important thing. Some people got ill and died. This does not only happen in China. There are also London frog and other pollution in the world.

I don’t think I can change this. Because this is a rather fair logic to deal with problems – always focus on the most important one. We cannot blame a country too much when they focus on development. But at the same time, it is not acceptable to harm those innocent people. I think, until now, my way is to try enhancing their management. When they have more knowledge and awareness about environmental problems, they can try to diminish the pollution since the very beginning. I think this can suitable for those small companies, even though it may take so long time to change their logic, but I think it is rather useful especially when they have no resource but a good heart.

KBAM PMA Reflection – knowledge management and mine

After research a lot baout knowledge management and especially tacit knowledge management, I would like to say the tacit knowledge management is just like a mining processes.

In terms of the tacit knowledge, there are two occassions always happen: 1) we try to find the answer but we dont know the one who know the answer is just around us. 2) but when we have interview and chat wiht these people, we can have many useful suggestions then we expected.

I always want to figure out what makes this happen. I think a big part is the character and other factors influence it. It also tells me that we need to trust people and empower to them. Sometimes they dont have a chance to show that, but they really can do things more than we expected.

KBAM PMA Reflection – innovation in lessons learned

The lessons learned is a rather simple but also difficult topic. It is simple because it happens to everyoen in everyday. It is not like supply chain management that if you have no work experience you only can try to imagine it. But it is also difficult because people are getting together but they dont really trust and share things. There are so many philosophies are at the back of the communicaiton.

However, I myslef may support the peoson to person knowledge managemnt rather than a system. I recommend the waceriders to use the system, which I think is useful and effective. However, in my heart I think the perospn to person coaching can provide much more information than one could imagine. It is like the differences between learn one questiona and answer another or just kind a parent to teach you how to solve this particular problem.

I personally recomend the person to person training based on the LL system. I interned a lot but I dont really think if any company have this. I recommend that 1) people can tag others in the internal system. Nowadays, most big companies have theri internal intranet, but no sufficient information you can find on it. If people can tag each other, the image of each employees are active and vivid on the internet. 2) after finding people they need, one can send description of one;s problem for the simple preparation for the 'teacher' 3) finally they can meet and with better understanding of the situations, the 'teacher' can provide more related information the person need.

I hope there is oneday I can make this internet 2.0 system online and use it to help people find the right 'teacher' and gain more info than they expect.

KBAM PMA Reflection – Trust culture

After the whole year, knowledge management is not strange to us anymore. However, how to deal with people to form a sharing and trust knowledge still bothers me. Today, I read a story about how to makes people trust you, and this story is writen by a mckinsey partner.

Trust = Credibility (懂行、有料)x Reliability (可靠、说到做到)x Intimacy(亲密感)/ Self-Orientation(从自己利益考虑)

I think what we dont really always realize is the realiability and self-orientation. I was always thinking that being late or forget something is just careless. However, sometime later I found that this will give others an impression that you are not realiable, which is a awful start. After I realize this, I always try to prevent this happens. In this fast and colorful age, it is hard to remember everything, so the reliability seems even more important than before. Everything are start from reliablity, therefore I will alway try to be reliable.

Also, self-orientation. I think what I learnd in this year is not only about the knowledge, it is about life. Dont be self centerd. I was that kind of girl my firends say very self-centered. But I dont realize what is wrong with it. When I come to UK, it is harder for us to make friends and enjoy here, I start to realize how important is to care about others. Caring can show people that you care and reliable, so that people may later all come back to you. In the long-term, those who care others always have better outcomes.

KBAM PMA Reflection – Environmental management

I have already wrote about why the environmental management is really important. Besides to change the way manufacturers think and behave, I also think this change should be start from very small places with everyone. When you are a student, you dont really face the world, you dont know that why people do the environmental related thing.

I always thought this is because of money and public image. However, after I found out how the Coca cola or Uniliver changes their technology or design can help the world to save so much resources. I then realize the environmental thing is not just about the big companies (even with theri helps we can do better), but it is about everyone.

Realizing this is imporant because when people can realize this, they can change thier daily behaviours: segmentate the waste and save energy. I think we really need more probono advertisement and activities, and also training for young children to let more people have the awareness and knowledge to conduct it. I dont know how but I really hope that more and more people can understand how we can help the world in the young age.

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