May 27, 2012

Sharing Knowledge Vs Sharing Information

When we say that people within an organisation share knowledge, do we mean that literally or are we actually trying to say that people share information. From my own perspective, most of the time people share information rather than sharing knowledge, and often, when we say that we share knowledge we are actually saying that we are just sharing information. I think sharing knowledge is much more a complicated process than sharing information.

I have tried to search for some articles or literatures about the differences between these two terms on the internet but I didn’t find anything which could help me out in this regard. However, if we go back to their original meanings in the Cambridge and Oxford dictionary we could reckon the difference as the following:

  1. Knowledge has been defined by Cambridge and Oxford dictionaries respectively:
  • “Understanding of or information about a subject which a person gets by experience or study, and which is either in a person's mind or known by people generally”.
  • “Facts, information, and skills acquired through experience or education; the theoretical or practical understanding of a subject”.

2. While Information has been defined by Cambridge dictionary as: “facts about a situation, person, event, etc”.

In this regard, one aspect of knowledge is information, but in this case information is being processed within our minds by the learning or education we go through, whereas information is just facts and numbers, etc. knowledge is processed information within people’s mind, it is not just raw data stored in their minds, but rather it’s more of an experience they went through a situation or an event.

With this in mind, it is a learning process and an experience rather than just storing data in the head of employees. Organisations must ensure that the learning taking place in organisations is not just from one side, but it’s a two – way process by which they engage and involve employees in the learning process, and apply tools to ensure that the value of learning and money invested in learning is maximised.

I think most of the organisations share information, meanwhile they pretend that they are sharing knowledge; in fact they are just sharing information. This transition for organisations to move ahead from sharing information to sharing knowledge is one of the big challenges faced by them nowadays.

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