All entries for Tuesday 21 February 2012

February 21, 2012

The Effectiveness of Leadership Programmes

I had a meeting last week with the Leadership Development Manager of Network Rail to start my research on NR leadership programmes. During our discussion, I told him about the CIPD research 2011 that "39% of both leaders and HR professionals in UK consider their organisations’ leadership development programmes to be highly effective". Surprisingly, he was not astonished by the number since he knew what is going on. I replied to him that “if this is the case in UK, what about other countries in Asia or Middle East.......”

The main issue which lies behind the ineffectiveness of such programmes is that most of the companies do not have appropriate tools and methods to measure the effectiveness of leadership programmes and the value of learning for the development of their leaders within their organisations and especially tackling the intangible benefits or “the missing measures” as referred by Norton and Kaplan, or do they make sure that these programmes are well aligned and linked to the vision and strategic objectives of the company. Few companies like IBM have overcome this issue by establishing a strong measurement system to increase the impact of such development programmes called “Learning Effectiveness Measurement (LEM)”.

Others might not be aware of this issue or they might be ignorant, and as a result this might lead to competitive disadvantage and sometimes maybe worse, like bankruptcy. But one question arises in my head: how do these companies still exist or are still operating? They ought to be out of business from long time ago!


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