KBAM: The role of technology in knowledge management
Holistically speaking, technology is regarded as a substantial contributor to knowledge management. However, technology may also be a major barrier in effective knowledge management. The training process involving employees to use knowledge management technology for promoting knowledge sharing can be challenging. Some people may not have the necessary prior training to work with computers and complex machines, which inhibits the process of knowledge management. In addition to this, due to the fact that technology is always advancing, keeping up to date with the latest technology may not be that simple or feasible. Furthermore, the maintenance of technology may also be considered as a barrier for promoting knowledge management since regular maintenance would be required to keep the knowledge safe and foster effective knowledge management. In the event of losing the knowledge due to problems in the technology could be very costly and even catastrophic.