All entries for Tuesday 28 April 2009

April 28, 2009

Coaching and communication.

Today we have a great section about communication and coaching. I learnt some ideas that might help to understand leadership and how leaders can be improved.

Listening is one of the most important and effective skills that leaders should have, because it gives a great chance to understand people around you "followers". This understanding is a solid basic to establish a good relationship with other.

This part leads to coaching.

Giving advice is not a good idea to start with when you asked to help. There are some tips should be followed to be successful coach.

-Understand the problem clearly is the first key of coaching: reflect the problem or problem definition.

- Understand impacts: " how do you feel about that?". What are impacts?

-Elaborate options: Offer some options

- Facilitate evaluation of options: set up action plan.

- Agree Action plan

- Agree review process. Set up time and goals to achieve.

Here I'm just wondering, does Gender effects on the approach of coaching? In other word, males when they mention their problem, they are looking for answer or solution. On the other hand, females just want to be listened usually.

This point I think is quite important to be considered when we deal with different people and different gender.

April 2009

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