December 09, 2006

Macbook Black 13" – Intel Core 2 Duo CPU whine on idle

Follow-up to Macbook Black 13" – broke before I could finish the review! (broken fan whine) from Gibo's Reviews

It seems that the condition causing the TV-esque screaming is known on the internet as the ‘cpu whine’, which as I suspected only happens on idle. It is also of note to mention that when I phoned Apple, the support assistant told me that they were aware both of the CPU issue, as well as the fan problem. The gentleman suggested that the brrrrr noise is most likely to be underneath the ‘A’ key – presumably the location where the offending fan is installed. I mention that Apple confirmed these, as other stories on the Internet claim denial from Apple, and that their stance on the issue is that these are ‘features’. Whether this was true in the past is open to speculation, but I can confirm that as of the date on my first post on the matter, Apple UK were acknowledging it and replacing Macbooks without question.

No internet stories about the noisy fan issue that also plagues Macbook Black no.1. Macbook Black no.2 arrives on Monday / Tuesday according to UPS. I’m still impressed that Apple had ordered a new Mac for me on Friday afternoon, and it had been built and shipped by Friday evening. Sounds like at least one high-tech company is ready for the Christmas buying frenzy.


- One comment Not publicly viewable

  1. Darcy Fitzpatrick

    I have the “CPU whine” issue in my new white MacBook as well. It is stronger with the MagSafe plugged in, and stops when the CPU and/or hard drive are engaged, like when opening an application.

    I called Apple Support here in Canada. They were friendly but in denial of any reports coming in, though it was agreed this was not healthy and I was given a case number and told to bring it in for repairs and possible replacement. I’ve read other stories online as well, one where they guy’s replacement had the same whine. I wrote to the Cult of Mac blog on Wired and they ran an item on it. I’ve posted on my blog as well. I’m hoping some momentum will gain and Apple will step up with a firmware update or something.

    I’ve noticed the date of this post is quite old now, but I was glad to at least see some more documentation of the issue is out there. Cheers.

    16 Jan 2007, 05:23


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