The Leadership Paradox
The paradox of leadership if that It is based on serving others, it is not about being a friends or being nice, It is about the idea of putting your ego aside and ask your people: 'what can I do for you?', It is about thinking of how as leaders we can provide our team with the environment and resources to not only do their job but to grow.
An inverted organizational structure is the representation of a service attitude through all the organisation, If each superior level serve its bottom level, the the biggest beneficiary of this service chain is the customer.
But since real life is not like the picture above, what we need to do is create this way of working in our team, being interested a bit more in our people and their needs, create a microcosm where human factors are as importan as the achivement of tasks.