Audio tour online – who's looking at it?
Writing about web page http://www2.warwick.ac.uk/services/library/usingthelibrary/audiotour/
I do mean looking at the audio tour. Our statistics so far show how many people have accessed the web pages for the audio tour, but we don't actually know whether people have listened to any of the files all the way through.
I can't really say who is looking though, just that some people are. We started out asking people to log in before they could see the audio tour web page, which meant that we could tell if they were staff or students. However, we decided to remove this barrier, and now we can't really tell. Most seem to be students rather than staff, where we can tell.
The most interesting fact that the statistics have brought to light is that the Welcome file is the most accessed one of all the audio tour sound tracks. This is the first file listed on the page, naturally. The Conclusion file is the least well listened to, which is a shame because it does contain valuable information. The tour was designed so that the in between files were optional, so important stuff was put into the Welcome and Conclusion files. It was designed for someone walking around the library with a handset, rather than for those downloading it online. However, if we do decide that we want to meet the demand for an online audio tour specifically, we should be sure to get all our important information in the Welcome file! I think it might actually require a different type of script, too, without the filler information that is provided for whilst people are walking around.
Watch out for my Audio tour feedback report, which will appear on StaffWeb sometime before Christmas…