Learning from KBAM–PMA Research
Thoughts Derive from Journals
Maintenance should not be treated as an extra cost. To me, it is a chance, a chance to differentiate your business from rest of competitors; a chance of quality improvement whilst act as a cost (long term and Cost Of Poor Quality) saver; it could bring profit and competitive advantages. Many authors recognized the value to have a holistic, strategic and proactive maintenance policy that combine different type of approaches to maximum flexibility and reach better cost-effective position. But just understands the issue is not enough, people need to start acting on it. An article that published at 2005 indicates that many businesses had awareness about the importance of maintenance, but the actual spending that committed to maintenance is inadequate.
In my opinions, many companies still can not get rid off the old habit of chase Quick Fix, or Big Move. In here Quick Fix refer to short term solutions that create temporary benefit without thinking about its afterward impact or even ignoring the further development. I use the word ?¡ãBig Move?¡À to represent the solutions such as, buying new machine (capital investment), redundancy (cut out headquarters, middle managers, and workforces) or Business process restructure. The approach of Big Move is flawed, but the main reason is people abuse them. Company tend to use these approaches as the only hope of improvement, and most of time they applied it without strategic view and carefully consideration on its consequence, they just abuse these methods or blindly follow the fashion.
Hey Li,
Not the best time of day to write a reply, so I’ll be short :) I really liked the way you think about maintenance and quick fixes. It is so easy to cut maintenance, to fire people, to cut the R&D budget – you get instant savings, what more could you want? Well, a sustainable future, a good working environment, a reputation, something that is not PRICE – in a way it is so easy to be cheap, but yet it is so difficult to be cost effective – to be not only low price but also through different thinking offer something more – something that is difficult to immitate and which enables you to provide this more on the long term. Not only to the customers but also to other stakeholders.
Nice to see you blogging :)
Good night
11 May 2007, 00:08
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