All entries for Thursday 29 March 2007
March 29, 2007
From Wednesday Seminars
Today¡¯s seminars are much harder to progress then others, the topic itself drag in other complicate issues and create confusion through the session. Apart from the progress, I am actually satisfied with the outcome and learning gained. At the beginning, I could not see any link between Knowledge Based Asset Management and Business excellence, due to lack of the awareness of KBAM, I did not see the point to have it as an EEE module. After the seminar topic on How AM and KM contribute to business excellence, I learn quite a lot and able to ¡®hook¡¯ previous learning to this module. Gained a better insight of how managers deal with issue, how to manager / encourage self-motivation on hard and soft resources. Most importantly, ¡®How to make judgment without discourage employees¡¯
I always have a thought that, ¡®Measurement is the second-best solution (best solution not feasible, just like in Performance Appraisal)¡¯, and ¡®Measurement actually kills¡¯ this could be explained from my view to the implementation of Six-sigma. Six-sigma always emphasized on how much have been saved in the project, cut cost in million dollars become the advertisement of six-sigma. Apart from I do not think it is accurate and wise to say ¡®we saved $11,500.43 in one project¡¯. This advertisement actually misleads people from work toward business excellence to chasing cost cutting. Once the purpose and attitude is change, the result will be different in matter of time. But things is there due to a requirement in market, the six-sigma customer—CEOs and top managers, most of them are driven by short term profit, no wonder every improvement have to shown a figure on financial gain.
After the seminar on How to measure the achievement of AM and KM improvement, especially after the metaphorical explanation using Cp (potential), Cmk (system capability without human involved) and Cpk (current performance, department capability) It really introduced a new way of viewing and solve this issue. This seminar also bring me another meaning of measure: although the accuracy is low, result is poor, the key issue is how people use them.
Disadvantage could be turned into advantages, value could be created, it all up to the way people view, treat and use them.
[View about this Non-lecture style of EEE model: To me, self-discovery on the topic is exciting, meaningful and forever ¨C as part of my own; lecture material only work as long as the exam period goes; but I do miss industry talk, a really good chance to learning the real practice.]