All entries for Monday 18 June 2007
June 18, 2007
Today I had the most comedy phone conversation ever. I dialled the relevant number and after two rings, a voice announced “I’m sorry all our operators are busy at present. Please hold until the next available member of staff becomes available. You are number zero in the queue.” This is itself is amusing as how is it possible to have an empty queue? Also, if I’m in an empty queue why is noone answering the phone?!
A few minutes later my call was answered. The helpdesk I was ringing is one which sorts all things technology based. Consequently I was very surprised when they said they weren’t reading emails today. (I sent them an email initially to explain the problems as that’s what I was told to do when I rang them the first time.)
I was even more surprised when I had to explain their mailing system to them!!!!
It made for a very entertaining phone call that’s for sure!