I was quite suprised to find that not many people have blogged about the application of ICT as Knowledge based assets. I understand that here are MANY aspects to asset management that exist, however my choice may be down to the recent boom in Nigeria within the telecommunications and IT services fields. I gues you can say that it is within my best interests to focus in an area that has a wide impact for my future career.
I've had experience of and observed the use of information communications technologies back home and can see the differences between here in the UK and lets say my bank branch in Lagos. In Lagos, there seems to be this notion that the computer is merely a 'data-entry' tool accessible to only the 'chosen few' without links to anyone else. In the UK, there's a shifting paradigm as to what the IT infrastructure is used for especially with the near-robust internet and mobile devices available. It has been observed that IT goes far beyond the mundane to a tool that can be utilised in the identification, capture, storage, dissemination and application of knowledge whilst remaining a key asset within an organisation.
One might say "It's time Nigeria embraced the Knowledge-based view of strategic management"... The real question is are Nigerian organisations ready for this style of strategic management? Is COMPLETE (please note, complete) KM always best.... Can too much information leave an organisation open to harm? When every piece of information is captured, accessible and useable, is this always best? and when every asset is maximised for knowledge... is this always best.
Many will argue YES... this is the only way to achieve the profits, performance and organisational benefits prophesed...
In my view, a very tailored and strategic approach needs to be employed as well as holistic approach involving other aspects of management, such as employee enagagement, performance management and many more. I believe that is through the additional support of these concepts that we will see the negatives of having a lot of knowledge eliminated in organisations.