All entries for Monday 28 February 2005

February 28, 2005

Dead before it started

In an E-Lab team meeting the other week, we talked about how we communicate with the outside world and let our customers and our colleagues know what is going on within IT Service.

We don't seem to be very good at letting everyone in the University know what we are up to. Sure, we sent out the odd newsletter or emails to departmental IT contacts and keep websites of varying quality/detail for most projects, but there isn't really an up-to-date single point of contact for details of upcoming projects in IT Services.

To someone like me, the obvious answer is a blog of course. Makes so much sense you might think. In a fit of enthusiasm, I created blogs.warwick.ac.uk/itsprojects/ and wrote a brief introduction as to what to expect to find there.

That was 3 weeks ago. Today I de-activated it (with no entries). It never got off the ground because I realised (or more accurately, John and other senior management realised) that you just can't get people to write yet more stuff about their projects. Maybe we're doing our colleagues an injustice by not even asking them, but it just didn't seem worth it.

I had intended to ask various people from around ITS to write something about a project once or twice a month for the blog. If this was staggered out, there would be new content several times a week with a bit of luck.

It should have been obvious really, if you look around at our project pages and our other attempts at "what is everyone up to" type pages, they are not kept as up to date as they should be (I'm as guilty as everyone).

I've still got this lovely image of everyone subscribed by RSS or viewing a feed on the ITS homepage of regular project updates from across the department, but everyone is just toooo busy. Should I have given up so easily? Was it a bad idea in the first place? Who knows.


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