Six Sigma and organisational learning
Six Sigma is a disciplined, statistical, project-oriented approach and improvement methodology to reduce costs, waste and defects in an organisation, respectively, to increase its profitability.
Organisational learning is a process that develops better knowledge and understanding thanks to shared ideas and teamwork.
So the main question is that how six sigma can support organisational learning?
It can be clearly seen that Six Sigma is a learning process thanks to the DMAIC approach which is based on Deming's PDSA.
Although, the bureaucratic system of Black Belts and Master Black Belts could effect organisational learning depending on their behaviour and engagement towards other employees in an organisation. Master Black Belts are on the top of the hierarchy and they train and coach Black Belts and Green Belts. Master Black Belts and Black Belts are responsible for the leadership of Six Sigma programme on both project and business level. Black Belts lead problem-solving projects by developing strategies to reduce costs and defects while increase profitability and competitive advantage. They provide training to Green Belts who can help Black Belts with the data collection and analysis of the project.
The success of Six Sigma towards organisational learning highly depends on its implementation by the organisation. Has the organisation got short-term or long-term goal? Does the organisation care only about its profitability or also the improvement of the organisational learning?