This module helped me to gain a deeper insight and better understanding of process improvement thanks to the active, engaging and problem-solving seminars, respectively, thanks to the presentations of Six Sigma experts.
My presentation skills developed, I could apply what I learned from previous modules and I could see how different theories are related to each other by creating a bigger picture.
Thanks to the PMI material, I understood better the DMAIC process, how to define problems, how to prioritise, how to find the roots of the problems. I became familiar with the project charter, SIPOC and SPC.
I realised that we shouldn't jump to solutions too soon before analysing the root of the problem.
I realized the importance of teamwork, training, engagement, commitment and effective communication during the aeroplane building exercise.
I understood the interactions between control factors, noise factors, S/N ratio and mean squared deviation during the Taguchi experiment, as well as, how we can improve the process and cut cost with the best combination of factors.
I understood the significance of change management and the role of leadership in terms of resistance of change.
I believe that Six Sigma is much more than an improvement process. With the right implementation, right mission, vision and goals, right leadership and management, right people, right strategy, Six Sigma may involve engagement, teamwork, commitment, culture change, organisational learning and so on. But for its success, all the critical success factors must met.