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April 28, 2009

KBAM post module 3

some thoughts on explicit and tacit knowledge.

I have been reading on explicit and tacit knowledge. Nonaka (1995) in the Oxford paper has clearly defined both knowledge and distingush between them.

relating them to the MBE learning

the MBE class has finished and the experience was great.

We have gained a lot through lectures and mini projects and these are what we said tacit knowledge.

however there are more that we can learn from explicit knowledge. everyone i believe in the class has learnt so many differet things within this year. During the year, through forums and debat we have shared others' experience and this is one of the method how explicit knowledge are transformed to tacit knowledge

I found it particularly useful to learn from others and if one person can learn from e.g. 5 people then that means he/she has already obtained 6 people's knowledge (including itself).

from now on, blogs would be a platform for us to share our explicit knowledge and hence transofrm it to become tacit knowledge.

well done guys

April 27, 2009

KBAM post module 2

After I have read the Health & Safety Act 1974, i have realised that it is a 100 pages long act and there are so many regulations attached to it. It is a fairly complicated fact with responsibilties attached to both employers and employees. Just a little thought after i have read it.

Obviously it carries the advantage of keeping the work environment safe. however the complication might stop potential entrepruners to stop from starting a business. Furthermore would those employees found that most of the issues are repeated and they might find that there are so many red-tapes to follow the whole legislation.

Finally some companies might decide to get away from the act by not directing employin people. Instead, they will ask their employees to register as self-employed so that they can get away from compensation and responsibility if injuries are occured

April 25, 2009

KBAM post module 1

For the PMA, we have to examine how one aspect of AM, we would apply KM to to help WaveRiders to achieve excellence performance.

Therefore the first stage would be the process of chossing an aspect of AM. Having done a review on the mini-project that our group has produced, I have chosen Health & Safety as the aspect for this PMA.

The reason being is because of personal experience at work, during the induction day/week, the first priority for the manager to show me is the fire exit and other elements that are related to Health & Safety.

In the UK, the legislation clearly defines that employers have to obligation to provide a safety environment for their employees to work in. Failure to do so could be sued.

Human are the most important asset in the company, therefore I believe that by having a good health and safety policy and procedure in place could help the company to prevent it's asset (human). On top of that, organisations could face hugh compensation cost if employees suffered from injuries at work.

Therefore there is a need to trasfer the heathy and safety issues around the company and ensures that all employees are fuly aware of them. There are various ways to do it, which will be examined in the PMA.

To be continued.......

March 12, 2009

KBAM 3 (reflective of seminars and group work)

the seminar in a debating style is really interesting and it enhanced our interest on the topics

although it has been rasied that research has not been carried enough...... however I still think that we had sufficient amount of information.....

the debating manner was really good then.... atmosphere was good....

appreciate to Paul for his prepartion ......... such as the ground rules he set for the debate

Finally listensing has been largely improved by everyone.... this is because in a normal seminars people would not normally pay that much of an attention to the speaker..... while in a debate we have to carry active listening.

For the group work.... our team has done a great job.... really appreciate my team members.... we have put some effort and in return we had fun and I really enjoyed it...

Tasks were cleared...... everyone had a chance to do the meeting
potential leaders can be seen... we have been much better than when we first started the course

well done guys!!!

March 09, 2009

KBAM 2 (steps for implmentation)

below are copied from a website....
although it is copy and pasted....... it is really useful

Steps for implementing an effective knowledge management program or practice are:

1. Identifying knowledge - Organizations needs to identify all sources of the knowledge and information so that it can be consolidated, stored in the centralized or distributed repositories, and shared and distributed when required.

2. Organizing Knowledge - Once the knowledge sources are identified, next step is to organize and provide structure to knowledge into organizational taxonomy. It helps not only in removing unnecessary and redundant information but also provides structured navigation to the information. In this step, organization need to understand boundaries of explicit and tacit knowledge. This step requires lot of thoughtful thinking and analysis from people and organization perspective.

3. Transforming Knowledge - Knowledge needs to transformed in a way so that it facilitates in making decisions and building new strategies. The knowledge needs to internalized, socialized and externalized so that it is shared and applied in most efficient manner. Further read 'How to transform the tacit knowledge into explicit form?'.

4. Measuring knowledge benefits - No process can be improved if it it is not measured for success. The key to success of knowledge management is the ability to measure the effectiveness of the implementation and narrowing it down to returns through revenue. The monitoring and control on processes are necessary to identify opportunities for eliminating redundancy and allow for continuous improvement.

KBAM 1 (health & Safety)

How Health & safety related to asset management??

UK figures in 2004/05 shows that 220 workers were killed at work....

this is scary..... relating that to the company's finance book,

company has a large bill to pay for the compensation once they found guilty of not doing the right thing for health and safety proceduer,,,,,...

personal experience at work, during the induction week, the first session if not the most important one will defintely be health and safety.........

January 27, 2009

Leadership 3 (Coaching I recieved in the past few days)

In the past week i have been doing my leadership PMA.........

I struggled a lot at the beginning and I have been asking my coursemates about ideas and structure...

I realised that the process of seeking advices from coursemates is actually a form of coaching......

special thanks to Kang Fan, Toon, Manual, Mehul, Alan etc to name but a few

I found out that when they were trying to help me....... all acted as a coach and none of them had identical style

i would sum up from this experience by saying that the most important factor is to pay attention and to listen to the problems and situation the coachee is at.

then try to think in his point of view and analysis the situation for him to choose.....

January 25, 2009

Leadership 2

during the PMA period, I have read a lot about transformational leadership.

to my understanding it is when leaders become strong role models for their followers.

they have their own values set and this leadership style is particular useful when a changed is required

it is also common for transformational leaders to create a vision, it gives an idea where the commpany is going to go

Furthermore a vision gives followers a sense of identity within the organisation.

January 22, 2009

Six Sigma 1

Six Sigma is the sixth standard deviation in a normal distribution curve which aims to catch defect 99.9999998% of the time

Sound complicated........

in the other word it is a process which aims to reduce defect level and hence improve qulaity...

Key points: Statistical Data............

There are so many factors in order to become successful

this will be listed on our presentation

December 19, 2008

Leadership 1 (Coaching)

Recently there has been a concern about my PMA and Paul had offered me a chance for a discussion.

Thanks Paul for the sharing and that actually helps me a lot and i have done a lot of thinking after that.

'The most important element is learn from your mistakes' this is very true and I will sort my time management as well

What we have discussed is too long to go into the blog but a little bit of thinking refeering back to leadership

'the whole discussion with Paul was like a game of coaching. I was being a coachee obviously and I gained a lot. Paul started the discussion didn't really say anything. He gave me the opportunity to start and to share what i think before he gave any comments and suggestions. To me this is exactly how a leader should be- 'a good listener' then he analysis the situation and brought up encourage words and made me feel positive.

I am feeling more relax now and concentrating on my work and planning for X'mas

Have a good X'mas u guys and a Happy new year.

December 03, 2008


!!!! A YA YA!!!





November 29, 2008


'Leadership is the communication process to direct and influence people to work towards a shared goal, voluntarilty, in a situation'

Can you learn to become a leader or it is sth u were born with?

is a good leader in business also a good leader in politics

I am sure after the module we will have some answers to that as we are learning organisation

P.S is leadership really important..................................!!!!!!

where is leadership once everyone has become leaders

November 17, 2008

What time is it??





October 23, 2008

Seminars….. Quality????....


In a manufacturing factory, Manager A said ' Guys, dun worry, it's ok to make mistake, we can correct it.'

He was retired and a new Manager was appointed. He is a fresh graduate from MBE course, walked in to the factory and at the opening he said

' Why Dun We Make it Right The First Time'


Continous Learning in MBE class (Seminars)

I am going to keep it short here. All I wannan say is I can see there is a continouse improvement in our seminars.

From the first time we did it, majority of us didn;t know what to do and what to contribute to the seminars. However as time goes on, and the more knowledge we have about Business Excellence, We are more aware of what we suppose to do and the points on the notepad from everyone has become more Quality.

A point was even raised that the seminar topic doesn't fit us anymore as we have already had the knowledge of it
I am glad to hear that and this is really continous improvement of the class.

Thanks everyone in the course. target for myself is to participate more in class discussion.

From Billy Billy Billy...............

Continous self–improvement & Learning

Continous SELF-improvement!!!

After week and week we have bean talking about continous improvement within an organisation. Personal I have

been thinking about self-improvement. How would I be able to enhance myself, what are the targets and what can be improved in the current routine I have at the moment.

I have to admit that I have been late a few times, however I would blame 75% to the traffic. I live in Stoke (20 mins drive from Uni) I left home at 8:20 this morning and I was still 15 mins late. I lost my temper in the car. The way to improve it is probably seek a new accommodation closer to Uni. Fortunately I have found someone in Charter Avenue (Near Tesco) and I will be moving in next Monday. Hope things will go smooth.


The presentation on Tuesday was the first ever presentation I have ever had. I was really nervious and credit to my Team (1) everyone is helpful and they have given me a lot of ideas.

The presentation was about comparsion between ISO 9000 and EFQM model. Before the presentation I had absoutely no idea what they were.

Personally I think Presentation is a very good way of Learning. I have not expereienced this sort of learning before. The learning Process lies on the research bit. Through a lot of reading and research, I then needed to cherry-pick information to be included in my presentation. In deepth understanding of the material can then be achieved. Furthermore presentations from other groups act as a supplimentary for own's study. this is like a cycle, my presentation is their supplimentary while theirs are mine. Finally looking forward to new presentation for myself, hopefully I will be a presentation black belt by the time i left warwick.

October 20, 2008

Blog Virgin

First time Blog-writer. Could not creat entry b4 since there is no internet at home.
I am at the computer lab finishing my Presentation of ISO 9000 Vs EFQM.

Great Thanks to Smily for staying with me and become my only audience of my draft presentation
Got to work hard tonite and prepare for it.

Tmr guys