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November 12, 2013
This is my second day of studying in Process Improvement of Six Sigma course. I found it is very useful to study about the theory of Six Sigma and transforming an organizational system. Besides this, the Deming's system of profound knowledge is also applied with the Six Sigma to contribute the transformation system. Since yesterday class, I found it is very confused when the lectuerers mixed up the three models together, which are The SoPK, Plan-Do-Check-Act model, and DMAIC model which is in the six sigma application. Honestly, I am still confused on how they mix up together and how its mutually help to create the transformation.
However, after researching last night for preparing the presentation on this coming thursday and discussing with my team members, I notice that these the model of six sigma and SoPK is very similar that they are based on the Total Quality Management (TQM). The SoPK can be used as the foundation of the TQM theory, and then planning for the transformation by applying the Plan-do-check-act model before implementation the transformation.
From my understanding, I think the SoPK is the basis that the leaders or managers and the individuals or employees need to concern due to it is the essential areas that can help in transforming and continuously improve performance of the organization. The appreciation of system, it mentions that the system in the organization should be run independently, which means that every department, every devision and everyone should work together in the same direction in order to achieve the same ultimate goal. As everyone understand in the same points and work in the same way, it could reduce the waste and lead to better performance. Secondly, the knowledge of variation, the organization should concern that there are two types of causes, common and special, which it is the role for the leaders who have to motivate the employees to reduce the signal or special causes and trying to improve the performance. Thirdly, the theory of knowledge, in order for the enterprise to be transformed, innovation should be created by having knowledge and learning. Therefore, it is the roles of leaders to motivate and increase employee's effort to learn and gain knowledge, which might come from providing them more working experience or let them learn from the fault. Lastly, Psychology, the most important point for the managers to consider. The managers should encourage the workers to have their own intrinsic motivation to learn or improve their performance, rather than using extrinsic motivation like rewards.
From researching more details about the SoPK and the Six Sigma, I find it is more interesting........I think I could gain alot of useful stuffs from this course.....