June 11, 2014

knowledge management and organizational culture

From seminars on Monday, about organizational culture and knowledge management, it is an interesting topic and debatable. As Connie mentioned about creating trust to people in an organization in order to encourage them sharing knowledge throughout the organization. In my view, I totally agreed with her. Also, I think it is role of leaders to create trust, and embolden their people to get involve in the knowledge management. The leaders may show them benefits and good performance outcomes from admit in the sharing knowledge system. During the debate, we discussed about how to implement trust creation. Therefore, I came back and research on it. From the research, the organization could start the management through having an information system, which is by arranging people data and processes that interact to support daily operations, decision making, and problem solving in the organization. By doing this, it allows the people to capture, share, develop, and make used of knowledge. In addition, another suggestion is having a reward system. In my opinion, I think blogging is like a way to share knowledge within MBE students, and also others who can take advantages from this. As Paul using grading as a reward for those who keep blogging and share their reflective, the students attempt to blog as many as possible in order to get the 10 marks. Therefore, for me, I think rewarding system can be a way to motivate someone to keep doing something. However, the leaders also can use recognition instead to motivate them. Furthermore, in order for the organization to create the knowledge management system, the organizational structure also needs to be considered. This is because if the organization is bureacratic, it will makes learning process run slowly and can raise constraints on information flow due to the people may not feel free to raise their opinions, and share their ideas.

Anyway, to implement the knowledge management, I think it takes time for an organization to create this culture....


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