March 20, 2016

Talkers or listeners?

Leaders are talkers or listeners? yes you are right, it should be both and depands on situations. But in reality, how many managers even try to listen and how many of them just pretend to listen? I am sure the result wont be surprising.

When CEO Alan Mulally arrived at Ford, he used a technique he had refined at Boeing. He found a way to instantly shift the senior executives from talkers to listeners by changing the way he evaluated his team’s performance. He said"when you give a speech you will be assess by audience" and those executives who were smart enough to leave lots of time for Q & A got better grades than those who lectured. And those managers who encouraged a dialogue with the team came out on top.

Great leaders with excellent management skills encourage input and change, and the best way to measure them is based on feedback they get from their best people. People usually give the best scores to leaders you trust and to leaders who listen. If it come down to motivation again, what does employee want? recoganition, time or money? The answer should be VISIBILITY - something to remind them that they are valued and the most basic one is that they are listened.


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  • I agree with your very well thought blog. This is true because normally in organizations management … by on this entry
  • Thanks for the comments and the complimentary. One thing am not good at is to speak in public in a f… by on this entry
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  • I agree the conversation is to be kept secret. I loved the way we all talked about our cultures. I a… by on this entry
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